h100i and 4790k heat problem

lolcat3

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Jun 27, 2014
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i know i have the right amount of thermal paste but im getting like 50c idle WTF prime 95 it goes to 100c instantly i know i installed it right
 
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I had the same problem. I have a i7-4790k and a Gigabyte Gaming G1 motherboard with the H100i. There are a lot of posts about the H100i backplate being loose after installation, and mine was no exception. You'll read a lot of debate whether this loose backplate is a "problem" or not. But making my backplate tight solved my problem:

1) with Loose backplate:
- idle temp 35 C
- prime95 stress test went to 100 C
- Intel Extreme Tuning utility reports thermal throttling of 30-40%!

2) i installed a rubber washer behind each backplate post, then reinstalled the H100i - backplate no longer...

CookieMonsta14

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Jun 20, 2014
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Double check and triple check that the pump is working and receiving power. I had the same issue with a H80i, when I double checked the pump power header (which was plugged in to a Molex-3 pin converter) it wasn't actually receiving any power because the layout of the converter was different to the Corsair 3 pin plug. I then plugged it in to a motherboard 3 pin header and the issues went away.
 

lolcat3

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Yes the logo lights up. And i cant figure out how to use corsair link because its labeling my fans as GTX 780s for some reason
 

clueless77

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Jun 5, 2014
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I dunno about your heat problem, but my h80i wasn't recognized at all by Corsair Link on 8.1 until I did a complete uninstall which included deleting files from data/apps/roaming whatever it is and wherever the Corsair Link profiles are contained and installing the second newest version (Corsair Link Software Update BETA Version 2.5.5145, the latest didn't work for me) contained in this link:

http://forum.corsair.com/v3/showthread.php?t=118618

That might help with the recognition issues, for all the praise Corsair gets I was surprised that their official Link didn't work right out the gate. Hope that saves you some time scouring for info.
 

snowctrl

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Ok will scratch Link because getting it and getting the cooler itself to work are two separate issues. You don't need Link, it's just a bit of added fun.

How OCed is your CPU? What voltage are you putting throuhg it? How much thermal paste did you use? Is this a new build or did it all used to work ok with a previous cooler?
 

clueless77

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Oh wait, I forgot about this, how loose is your backplate? Watch this:

http://www.youtube.com/watch?v=5JeFHtQQoCE

Apparently people have been experiencing these supposed non-issues with the h100i too, so for safe measure and not having to inconveniently reconfigure my setup I put 2 slim washers on each mount between the backplate and the motherboard. While the backplate and mounting screws aren't quite pinching or putting pressure on the motherboard, it's a pretty tight fit on what would have been loose enough to the extent that the contact between the cooler and the CPU likely would have been pretty bad.

Maybe that's it? Or not.
 


That is a horrible mounting system Corsair has for the pump block, totally inadequate IMO, that explains a lot relating to the lousy performance some have reported!

Unfortunately even the guys solution in the video is still inadequate, that pump block has to fit snug and secure or the end result temperatures will be horrible, there should not be any looseness to a back support plate.

If you do not have the proper pressure applied between the pump block and the CPUs heat spreader, your temperatures will skyrocket, you have got to have excellent thermal conduction between the mating surfaces, no matter if it is a CLC or stand alone water block.

Thanks for posting that link!

This warrants further investigation.

Edit: After some research my first impression of the video is wrong, there's nothing wrong with the mounting system just the guys interpretation of how to install the support back plate, which he has absolutely incorrectly done!

If Corsair has failed at all, it's with their online installation instructions which they cover very well with the 2011 socket, but not going into detail of the direct motherboard mounting such as the 1155, 1150, etc.

The back plate is not supposed to be loose at all, there is to be no play what so ever it should be snug and tight to the motherboard, and if not, the water block does not tighten down with the proper needed contact pressure!

If the back support plate has any looseness at all, it is not properly installed, simple as that!


Once again thanks for posting the video link clueless77, I learn something new everyday, even when you least expect it! :)

 

lolcat3

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Jun 27, 2014
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I was posting from another pc when i said it was loose i guess i forgot i tightened it and no i can not hear the pump but my idle is now 30 but my load is still very very high (like 85c)
 


A 30c idle is a heck of a lot better!

Since it is tighter now, have you pulled it and inspected the thermal footprint?

You do not want excessive thermal compound squishing out around the sides of the CPU heat spreader.

The least thermal compound you can get away with covering the direct core area, the better the cooling performance of any cooling solution.

 

lolcat3

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One of the main reasons its better is because i moved to my basement this is a pretty similar story
when i had the stock cooler and my old i7 4770 i expected this water cooler to at max go to upper 50's
 

clueless77

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Yeah, I was hoping that would be it because even if it's a pain to remove some stuff and reapply thermal paste it's still a pretty simple fix. I'm curious though, how'd he and many others incorrectly install their backplate? It's almost foolproof when you follow the manual, there's not really a lot a room for open interpretation and configuration. From what I was reading, some type of Corsair support person ended up blaming loose backplates on thin motherboards and also claimed that while there shouldn't be any stress placed on the motherboard from excessive pressure between the mounting screws and backplate, that it should tighten when all the necessary mounting components are installed. This doesn't seem to be the case for many people, and support not acknowledging that there is indeed an issue and even locking a thread where a discussion about this issue was taking place, although not everyone may experience it, will make installation all the more inconvenient for some people because bad contact is bad contact.

As far as Link goes, I'm not sure that there's any other programs that can customize the speed and temperature control of "i series" coolers from USB as they were intended to be. Maybe I'm wrong though and there's a better program out there.
 

clueless77

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I'd say yes, but I'm also delidded so our experiences, apart from having different configurations, are going to vary even with you having a better "i" model. Do you have a 3rd or 4th generation Intel processor? You might want to delid it.
 

lolcat3

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Jun 27, 2014
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i have the 4790k... (its the title of the freaking post) but i dont want to delid because i dont want to break anything hell im to scared to OC even with a watercooler and the "K" model.
 

tanngate

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Aug 28, 2013
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I had the same problem. I have a i7-4790k and a Gigabyte Gaming G1 motherboard with the H100i. There are a lot of posts about the H100i backplate being loose after installation, and mine was no exception. You'll read a lot of debate whether this loose backplate is a "problem" or not. But making my backplate tight solved my problem:

1) with Loose backplate:
- idle temp 35 C
- prime95 stress test went to 100 C
- Intel Extreme Tuning utility reports thermal throttling of 30-40%!

2) i installed a rubber washer behind each backplate post, then reinstalled the H100i - backplate no longer loose
- idel temp 35 C
- prime95 stress test went to 79 C
- Intel Extreme Tuning reports ZERO thermal throttling

Note that the backplate has one side with "notches" - these notches should be facing the top of the chassis in a vertically mounted motherboard system (away from the PCI slots)

So, there you have it! I hope this helps you. Please report back if it does!
 
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