ASUS Anti-Surge Protection triggered daily

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pewpewlazors99

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Feb 24, 2014
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Update: When I disable the Anti-Surge Protection, my computer still turns off a few times a day, I just no longer get the ASUS screen saying that the Anti-Surge Protection was triggered. When my computer "turns off" the lights in the computer remain on, and the fans remain spinning. I have to hit the switch on the power supply in order to get the computer to turn off all the way.



I’ve been getting this message a few times a day for the past 2 weeks. I tried disabling the feature in my bios, but after I disabled it, I would get random shutdowns a few times a day. (I do have a surge protector, thats on UPS)

Power Supply surges detected during the previous power on ASUS Anti-Surge was triggered to protect system from unstable power

Here are my voltage readings while idle
ASUSTeK COMPUTER INC. Z87-A
Voltages value min Max
+5V 5.080V 5.080V 5.080V
+3.3V 3.328V 3.328V 3.328V
+12V 11.616V 11.520V 11.808V
VIN3 0.576V 0.856V 0.864V
VIN4 0.144V 0.016V 1.200V
VCORE 1.808V 1.792V 1.808V

Intel Core i5 4670k
Voltages value min Max
VID 1.203V 1.179V 1.203V
IA 1.229V 1.229V 1.229V

NVIDIA GeForce GTX 780
Voltages value min maxVIN0 0.850V 0.850V 0.850V

I checked my voltage readings in my bios, and they are very close to these.


Everything I've read has said to disable the feature, but once I did, I just started getting random shutdowns at both idle and under stress. Is there anything besides the PSU that could be causing this? Or should I just go ahead and get a replacement PSU?

Computer specs:

  • PSU: Corsair Gaming Series 700-Watt ATX/EPS Bronze ATX12V/EPS12V 696 Power Supply GS700
    RAM: Corsair 16GB (4 x 4GB) 240-Pin DDR3 1600Mhz PC3 12800 Desktop Memory CMV8GX3M2A1600C11
    MB: Asus Z87-A DDR3 1600 LGA 1150 Motherboard
    CPU: Intel Core i5-4670K Quad-Core Desktop Processor 3.4 GHZ 6 MB Cache - BX80646I54670K
    CPU Cooler: Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan (RR-212E-20PK-R2)
    SSD(Boot drive):Seagate 600 SSD 240 GB SATA 6 Gb/s 2.5-Inch 7mm Z-Height Solid State Drive ST120HM000
    HDD(Storage): Western Digital Caviar Black 1 TB Bulk/OEM Hard Drive 3.5 Inch, 32 MB Cache, 7200 RPM
    GPU: ZOTAC NVIDIA GeForce GTX 780 AMP Edition OC 3GB GDDR5 2DVI/HDMI/DisplayPort PCI-Express Video Card (ZT-70203-10P)
    Optical: ASUS Blu-Ray Reader/ DVDRW Combo
    OS: Windows 7 Professional 64bit SP1
 
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skit75

skit75

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Oct 7, 2008
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Your power supply might be just fine. I wouldn't rely on Asus' anti-surge software and I say that as someone who has owned Asus motherboards on my last three builds. It is crapware at best.

You might want to see if there is a BIOS firmware update for the motherboard before spending cash replacing what might be a perfectly fine power supply.

I suspect the motherboard more than I suspect the power supply.
 
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pewpewlazors99

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Feb 24, 2014
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Thank for the reply, I will do a BIOS firmware update tonight first thing before I do anything else.


I did try disabling the Anti-Surge protection, and when I did, instead of giving me the screen saying the anti-surge protection triggered, my computer would just shut down. Although, when this happened, the lights in my computer, and the fans remained on until I turned the switch on the PSU.
 
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pewpewlazors99

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Feb 24, 2014
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Took a light to it last night and notice anything (I did do this with the MB still in the computer so its possible I missed something, if it comes to it I'll remove the MB and do a better job). I purchased this back in February of this year, so this shouldn't be the reason, but I won't rule it out until I figure it out.

I still haven't updated the bios firmware, I will do that tonight and update this thread.
 
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pewpewlazors99

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Feb 24, 2014
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Updated firmware, and swapped the PSU (I had a spare). Problem is still happening, is this now pointing to the MB?

 
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