First here's the build:
CPU: Intel Core i5-4670K 3.4GHz LGA 1150 Quad-Core
MOBO: ASRock B85 Pro4 ATX Intel Motherboard
GPU: SAPPHIRE DUAL-X Radeon R9 270X 100364BF4L
RAM: G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM
POWER: 750w (I don't know the brand, sorry.)
OS: Win7 Ultimate 64-bit
Here's the issue:
Since I first built this computer about a couple of months ago I've been having issues on and off:
THIS has happened on and off, nearly 100% of the time it would happen in Games but it also happened randomly. Driver updates seem to have an effect however I can never be 100% certain.
The most recent driver update for the GPU has been stable in this regard, however I am not convinced I don't have a bad card. As I feel like I should be getting much larger performance than I currently am. Changing the graphical settings in-game does not increase or decrease performance. (Wildstar, for example, I get about 20 FPS while moving on Ultra Low and about 15 FPS while moving on Ultra High)
This is a picture of the crash that seems to happen.
So, is this a fault of the GPU? If so do I just send it back? (I got it through Newegg) How long does it take to get it sent back? What other steps do I need to take or should take? Driver changes, sweeps and clears seem to change crash frequency but not performance.
Additionally, I should add:
I do not have any spare Graphics cards lying around and I cannot troubleshoot this way.
CPU: Intel Core i5-4670K 3.4GHz LGA 1150 Quad-Core
MOBO: ASRock B85 Pro4 ATX Intel Motherboard
GPU: SAPPHIRE DUAL-X Radeon R9 270X 100364BF4L
RAM: G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM
POWER: 750w (I don't know the brand, sorry.)
OS: Win7 Ultimate 64-bit
Here's the issue:
Since I first built this computer about a couple of months ago I've been having issues on and off:
THIS has happened on and off, nearly 100% of the time it would happen in Games but it also happened randomly. Driver updates seem to have an effect however I can never be 100% certain.
The most recent driver update for the GPU has been stable in this regard, however I am not convinced I don't have a bad card. As I feel like I should be getting much larger performance than I currently am. Changing the graphical settings in-game does not increase or decrease performance. (Wildstar, for example, I get about 20 FPS while moving on Ultra Low and about 15 FPS while moving on Ultra High)
This is a picture of the crash that seems to happen.
So, is this a fault of the GPU? If so do I just send it back? (I got it through Newegg) How long does it take to get it sent back? What other steps do I need to take or should take? Driver changes, sweeps and clears seem to change crash frequency but not performance.
Additionally, I should add:
I do not have any spare Graphics cards lying around and I cannot troubleshoot this way.