Please help me I'm stump

Gjlii99

Reputable
Jul 1, 2014
1
0
4,510
Ok, I have been having this problem for 5 hours and I need help. I reset my router because of a problem. Once I reset it I went to setup my router via ethernet cable. Well it keeps coming up with limited access I have tried everything and I can't get anywhere. Someone please help I do not have any internet.
 

Pooneil

Honorable
Apr 15, 2013
1,222
0
11,960
Following the reset of the router, having limited access on a Windows computer is not surprising. What steps did you take to make the router operational after the reset? Can you reach the routers setup page? That does not require internet access.

What is the make and model of the router? Does it have a built in modem or do you connect to an external modem? If so, is the modem online?