Sign in with
Sign up | Sign in
Your question
Solved

Weird Internet Problem, please help.

Last response: in Wireless Networking
Share
July 1, 2014 7:53:48 AM

My internet has been great for a month straight and then i got my new computer and the internet is fine but when i play games i always drop out and have to dissconect and reconnect really fast if i dont want to be kicked out of the games that i play (its not the game that is the problem) i even went to a friends house and was connected to his internet and we were playing on the same server and i kept dropping out and he never dropped out. Also when i do drop out of the game, my internet is still fine, i can go on anything but the game. I think its something to do with my computer.

More about : weird internet problem

July 1, 2014 8:12:17 AM

WIFI or ethernet?
m
0
l
July 1, 2014 8:18:27 AM

You may have a driver compatibility issue with your wifi or LAN adapter. Did you build your new computer or buy it retail? If you are either wifi or lan, you need to go to control panel then device manager to look at your LAN or wifi device and look at the drivers to ensure they are either 1) actually installed; 2) updated if need be; 3) if you built it, ensure the driver from your wifi adapter is the one being used and not the Windows default drivers.

Did you build it yourself? If so, you need to uninstall/reinstall the drivers of the wifi adapter.
If you bought it, you will have to troubleshoot the onboard drivers and may need to go online to find them depending on who manufactured the wifi/lan adapter.
m
0
l
Related resources
July 1, 2014 8:47:06 AM

I bought it retail and WIFI, not ethernet
m
0
l
July 1, 2014 8:50:38 AM

If you are not familiar with drivers and the such, try resetting your wireless router. Also, go to Speedtest.net to check your internet speeds. However, it is most likely a driver issue (or possibly faulty wifi adapter in PC). Please provide the make and model number of your PC.
m
0
l
July 1, 2014 6:44:42 PM

Speed is: 16.65mps (download). Computer: acer aspire 5738zg, do you need my stats to? (GPU,CPU, etc)
m
0
l
July 2, 2014 5:32:55 AM

Did not know it was a laptop! LoL I never built a laptop before...so I cannot tell you how to potentially go inside of it. First, create a system restore point if you are unfamiliar with drivers/troubleshooting a PC. If you do not know how to create a system restore point, just Google it.

Afterward, go to control panel---network and internet---network and sharing center---access type connections.

There should be a blue hyperlink next to access type connections that displays your current connection type. Click on it and then click on properties. You should be able to view/look for drivers to determine which driver is installed. Write the name of it down. Then, Google the name of the driver (or go to manufacturers website) to determine if you can download and install the driver online.

If you can, then you will need to hook up to the ethernet/LAN for internet access because you should uninstall and reinstall the wifi driver from the website. If you do not have LAN, or you cannot find the driver online through the manufacturer website.....

Then you can just try gaming online with the LAN! LOL
m
0
l
July 2, 2014 5:36:26 AM

To end with a more serious note, my current wifi card has the same issues occasionally. I was getting kicked from BF3 because my "ping" was too high! And sometimes I would just get "limited" connections, even though I was still connected to the router and every other device in house worked fine.

Come to find out, the Win8 default wifi driver was running instead of my wifi adapter driver. So I uninstalled and reinstalled my wifi adapter from the TD-Link website and the problem was resolved.

I do not know your level of computer acumen, but this is the best way to learn. Just make sure to create a system restore point in case you messed something up! I hope this helps! :) 
m
0
l
July 4, 2014 12:30:09 AM

Which one is the drive? There are 6 options.

Client For Microsoft networks
QoS Packet Scheduler
File and Printer Sharing for Microsoft Networks
Internet protocol version 6 (tcp/ipv6)
Internet protocol version 4 (tcp/ipv4)
Link-layer topology discovery mapper I/O Driver
Link-layer topology discovery responder
m
0
l
July 4, 2014 6:37:33 AM

You are on the right tab. It should say in a box just underneath the network tab "Connect using:"....

That is the driver. NOT the boxes that either checked or unchecked (do NOT check or uncheck any of those boxes, it may disable something).

Write it down, then click on configure, then the tab called driver. It will give you options regarding rolling back driver, uninstalling, etc. Then google the driver name and try to find the official website where you can download the driver. Afterward, try rolling back, uninstalling and reinstalling and keep troubleshooting until you fix it. Remember to create that restore point!!

It's the 4th, so that's all the advice Im giving for now. This should work. Remember to choose me for best solution once you solve it.

Happy 4th of July!
m
0
l

Best solution

July 5, 2014 7:14:43 AM

Sure does! My Wind8.1 default was a "QUALCOMM" also.
1. Create a system restore point
2. Uninstall driver (may need to restart)
3. Connect using LAN and install the wifi driver (may need to restart)
4. Unplug LAN and the wifi driver should kick in.

Let me know how it turns out.
Share
July 6, 2014 1:15:46 AM

Thanks alot, you have helped me heaps! Thanks for your time.
m
0
l
!