Sign in with
Sign up | Sign in
Your question

Toshiba HDTB105EK3AA 500GB Stor.E Basics USB 3.0 2.5 Inch External Hard Drive Black: Not working

Last response: in Storage
Share
July 1, 2014 3:25:27 PM

I bought this HDD 2 months ago and it has been working perfectly until now (01/07/14). I had it plugged into my laptop eailer and it worked fine. went to transfer files from my laptop to college computer, this was fine. went to plug back into laptop and it doesn't recognise the drive but it works perfectly in my college computer. Its not the USB ports on my laptop as they work fine. can someone please help?
a b D Laptop
a c 906 G Storage
July 1, 2014 5:16:41 PM

With the drive attached, enter Device Manager and delete the device and ok all drivers when prompted. Unplug the device, wait a minute and then plug it back into the same usb port. This will force windows to reload the drivers.
Let us know if that fixes it.

Please remember that you always need to use the OS's Safely Romove or eject feature.
m
0
l
July 3, 2014 4:19:13 AM

popatim said:
With the drive attached, enter Device Manager and delete the device and ok all drivers when prompted. Unplug the device, wait a minute and then plug it back into the same usb port. This will force windows to reload the drivers.
Let us know if that fixes it.

Please remember that you always need to use the OS's Safely Romove or eject feature.

Hi, tried to do that but i can't even see the HDD in the devices manager. I know that th ehdd drive is perfectly fine and working as i tried it on myt college computer about 5 mins ago (12:15 3/7/14).
m
0
l
July 16, 2014 10:49:11 PM

Common issue. USB port stops providing the power necessary for the hdd to function. This is due to USB port only providing 0.2 amps and then fails due to 0.5 Amp draw from the hdd. Try all USB ports.
You can get a USB power devices for this purpose to provide extra power. Some USB hubs come with this option also.
m
0
l
!