Most Of My Games Crash (Game.exe has stopped working/responding) I Have Tried Everything.

Matteo Melidoni · Jul 1, 2014

Hi this has been happening for around 2 years. I originally had the NVIDIA Geforce GTX 650 TI and most of my games were constantly crashing at random moments, I do have games that have never crashed but they are games that are not fancy looking or use a lot of power.

Most of the crashes are game.exe has stopped working/responding. I also sometimes get driver display has stopped working and recovered

So I decided to upgrade to the GeForce GTX 750 TI and the same thing is happening, I have tried pretty much everything.

I am starting to think the crashing is due to the game's optimization for the PC, For example Call of Duty Ghosts was crashing on people's PC that has a TITAN graphics card.

Everything on my PC is up to date. (It should be anyway) I have adjusted my NVIDIA Control panel several times. I had windows 8 and downgraded to windows 7. I have tried a lot more than I cannot remember.

Any Help would be much appreciated because I have still had no permanent fix for 2 years.

My PC Specs: (Copied and pastied some of this from DXDIAG)

Windows 7 Home Premium 64-bit Service Pack 1
Gigabyte Technology
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
8192MB RAM
DirectX Version: DirectX 11
NVIDIA GeForce GTX 750 Ti
Display Memory: 4022 MB
Dedicated Memory: 1974 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

LazyxBear · Jul 2, 2014

What make is your hard drive?

SpectreUnleashed · Jul 3, 2014

I want you to do what I will say right now and report back to me with details.

Right after a game crashes, open windows event viewer and look at to the latest critical and errors. probably the latest one will be our problem since there are not really much errors and criticals in a usual pc. i want you to tell me what that error says exactly, with the error number and code. then i will search for solutions.

Matteo Melidoni · Jul 3, 2014

LazyxBear :

SeaGate - st1000dm003-9yn162 - It's capacity is 931GB

Matteo Melidoni · Jul 3, 2014

SpectreUnleashed :

I will let you know because I have just done a fresh reinstall of windows 7 so all the logs have gone.

SpectreUnleashed · Jul 3, 2014

Matteo Melidoni :

SpectreUnleashed :

I will let you know because I have just done a fresh reinstall of windows 7 so all the logs have gone.

ok. right after a crash log will appear so I will be waiting for answer. thanks

Matteo Melidoni · Jul 5, 2014

SpectreUnleashed :

Matteo Melidoni :

Hey, I re-installed Windows 7 and still getting crashes. I have come to some sort of conclusion that it cannot be windows also it cannot be my graphics card because I upgraded that from the NVIDIA Geforce GTX 650 TI to the GeForce GTX 750 TI. My Ram should be OK as I have memtest it and no error's, I have also checked all my cooling temperatures whilst gaming, I have done stress tests, I have upgraded my BIOS.. etc. I can imagine the problem to these crashes to be one little thing but it is trying to find out that "Little thing".

Here is my error log:

Faulting application name: BLR.exe, version: 1.4.0.0, time stamp: 0x52e99543
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xf1ce7000
Faulting process id: 0x12c4
Faulting application start time: 0x01cf989c64adea77
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\blacklightretribution\Blacklight Retribution\Live\Binaries\Win32\BLR.exe
Faulting module path: unknown
Report Id: 81605b8a-0491-11e4-bd69-902b3454ab8e

SpectreUnleashed · Jul 5, 2014

Matteo Melidoni :

SpectreUnleashed :

Do you have "Intel Rapid Start Technology"? It is known that if IRST does not work properly, it can interrupt your RAM access momentarily and it causes crashes in applications. If you use IRST try to update or re-install it.

If you don't use it, or it does not help you please message me back. Thanks.

Matteo Melidoni · Jul 6, 2014

SpectreUnleashed :

Matteo Melidoni :

SpectreUnleashed :

Do you have "Intel Rapid Start Technology"? It is known that if IRST does not work properly, it can interrupt your RAM access momentarily and it causes crashes in applications. If you use IRST try to update or re-install it.

If you don't use it, or it does not help you please message me back. Thanks.

The only intel programmes I have in control panel is Intel Network connections and Intel management engine components. So I don't think I have that.

SpectreUnleashed · Jul 6, 2014

Matteo Melidoni :

SpectreUnleashed :

Matteo Melidoni :

The only intel programmes I have in control panel is Intel Network connections and Intel management engine components. So I don't think I have that.

Update your graphics driver to latest WHQL, if you have already updated it, re-install it via GeForce Experience App. ( http://www.geforce.com/geforce-experience/download )

Then try to update your hard drive firmware via:
http://knowledge.seagate.com/articles/en_US/FAQ/223651en?language=en_US

Lets see if this works.

Matteo Melidoni · Jul 6, 2014

SpectreUnleashed :

Matteo Melidoni :

SpectreUnleashed :

Update your graphics driver to latest WHQL, if you have already updated it, re-install it via GeForce Experience App. ( http://www.geforce.com/geforce-experience/download )

Then try to update your hard drive firmware via:
http://knowledge.seagate.com/articles/en_US/FAQ/223651en?language=en_US

Lets see if this works.

All my graphics card software and hardware is up to date. I have updated my Harddrive, I don't think I have tried that step in the past, Hopefully that might work. Before I try some games you got any other tips?

SpectreUnleashed · Jul 6, 2014

Matteo Melidoni :

SpectreUnleashed :

Matteo Melidoni :

All my graphics card software and hardware is up to date. I have updated my Harddrive, I don't think I have tried that step in the past, Hopefully that might work. Before I try some games you got any other tips?

If anything happens, re-install your graphics drivers. People on forums reporting that same error caused their displays to stop working as well, so it may have a relation with them too. Even though you install a driver, in the process faults can happen. I had my NVidia drivers updated on my laptop but it was always stopping and being recovered. Then I just clicked re-install from GeForce Experience and now I do not have any problems fortunately.

Matteo Melidoni · Jul 6, 2014

SpectreUnleashed :

Matteo Melidoni :

SpectreUnleashed :

Matteo Melidoni :

All my graphics card software and hardware is up to date. I have updated my Harddrive, I don't think I have tried that step in the past, Hopefully that might work. Before I try some games you got any other tips?

If anything happens, re-install your graphics drivers. People on forums reporting that same error caused their displays to stop working as well, so it may have a relation with them too. Even though you install a driver, in the process faults can happen. I had my NVidia drivers updated on my laptop but it was always stopping and being recovered. Then I just clicked re-install from GeForce Experience and now I do not have any problems fortunately.

I have just played a game and no crashing but the crashes happen at random times. But so far so good, Fingers crossed the harddrive update has solved it.

SpectreUnleashed · Jul 6, 2014

Good to hear that your problem *possibly* have been solved. If anything occurs please let me know.

Also, if problem does not happen again we better choose the harddrive update as answer for people to see.

Thanks.

Matteo Melidoni · Jul 6, 2014

SpectreUnleashed :

Just played around 1 hour of Splinter Cell BlackList and no crashes. I will go on different games tomorrow and test around and hope I am crash free. But in future I think if a game does crash sometimes it may be the actual game it's self instead of my PC because for example Call of Duty Ghosts, That game was poorly optimized for PC and people that had a PC with a TITAN graphics card (The best graphics card in PC Gaming) Was crashing.

Matteo Melidoni · Jul 6, 2014

SpectreUnleashed :

Talked too soon

I just played BlackLight (The only game that has crashed so far) I have played 1 other game with no problem. I was playing and it froze, I had to CTRL ALT DEL out and it said "The Game.exe has stopped working/responding" So I am guessing now it can't be Graphics card, Windows, Harddrive, What's left?

This is the event viewer crash report:

Faulting application name: BLR.exe, version: 1.4.0.0, time stamp: 0x52e99543
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xf1ce7000
Faulting process id: 0x1300
Faulting application start time: 0x01cf997901ee408d
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\blacklightretribution\Blacklight Retribution\Live\Binaries\Win32\BLR.exe
Faulting module path: unknown
Report Id: 8713c699-056d-11e4-adda-960e77924303

SpectreUnleashed · Jul 7, 2014

Maybe the app itself, I dont really know. Because both event logs were about Blacklight Retribution and you said other game did not crash.

Copy your save files to somewhere in your PC and try to re-install your game. Then copy your save files back to the respective ffile inside the game documents. Lets see if it makes anything.

Matteo Melidoni · Jul 7, 2014

SpectreUnleashed :

Just played the other game for around 2 hours and got a crash, Game.exe has stopped working. What was that intel thing you told me to download and any other suggestions? This is so frustrating.

Crash Log:

Faulting application name: Blacklist_DX11_game.exe, version: 0.0.0.0, time stamp: 0x5245f25a
Faulting module name: nvwgf2um.dll, version: 9.18.13.3788, time stamp: 0x537a8e25
Exception code: 0xc0000005
Fault offset: 0x0032bfe0
Faulting process id: 0x10f8
Faulting application start time: 0x01cf99f076187c64
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's Splinter Cell Blacklist\src\SYSTEM\Blacklist_DX11_game.exe
Faulting module path: C:\Windows\system32\nvwgf2um.dll
Report Id: 23cef945-05f1-11e4-b736-8fd2303e4605

SpectreUnleashed · Jul 7, 2014

Matteo Melidoni :

SpectreUnleashed :

Just played the other game for around 2 hours and got a crash, Game.exe has stopped working. What was that intel thing you told me to download and any other suggestions? This is so frustrating.

Crash Log:

Faulting application name: Blacklist_DX11_game.exe, version: 0.0.0.0, time stamp: 0x5245f25a
Faulting module name: nvwgf2um.dll, version: 9.18.13.3788, time stamp: 0x537a8e25
Exception code: 0xc0000005
Fault offset: 0x0032bfe0
Faulting process id: 0x10f8
Faulting application start time: 0x01cf99f076187c64
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's Splinter Cell Blacklist\src\SYSTEM\Blacklist_DX11_game.exe
Faulting module path: C:\Windows\system32\nvwgf2um.dll
Report Id: 23cef945-05f1-11e4-b736-8fd2303e4605

It was Intel Extreme Tuning Utility. I wanted you to download because you can put your RAM under a stress test via that app. However, please do not tweak with any settings. If RAM is also stable under that test I do not know what else remains for us but formatting PC.

Most Of My Games Crash (Game.exe has stopped working/responding) I Have Tried Everything.

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