Laptop not connecting to internet with WiFi

nevdunn

Reputable
Jul 2, 2014
8
0
4,510
Hi guys, I am having the same issue. Other devices connect to internet via wifi router but Not my laptop - although it does 'see' the router.
I have deleted router and reconnected with cable. Still no joy via WiFi.
Any step by step help would be appreciated.
Cheers Nev
 

nevdunn

Reputable
Jul 2, 2014
8
0
4,510
Hi silentpartner,
many thnak for responding.
laptop sees the internet when connected direct to router with cable.
When I go to 'view avaialble WiFi networks' it sees mine and says it is 'connected'.
i have disconnected my router and deleted then after rebooting have reconnected.
When pull the cable the internet connection stops
Nev
 

nevdunn

Reputable
Jul 2, 2014
8
0
4,510
Hiya
When I look at WiFi connections it shows my router as connected - BUT not internet.

I had a 'internet dongle' installed previously which I have now uninstalled.
I wonder if the shop where I got the dongle have 'changed a setting to prevent it from connecting vis WiFi??