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PC Crashes when I play games

Hi,

My PC keeps crashing when I play games. After playing a few mins in-game (CSGO, Red Orchestra 2, etc) my whole PC blackscreens and locks completely (No alt tabbing or ctrl alt deleting and my monitor says there's no signal.) which means I have to restart. I updated my Nvidia driver from 337.88 to 340.43, but no change. Reverted to the 335.23. Still crashes. When it crashes my fan revs high.


My pc is a prebuilt that I only got in feb.

spec is:
GTX 770
i5 4670k @ 3.4ghz
8gb ram
550w psu
on 8.1


I looked at event viewer and it says these things a few times right before it crashed: "Display driver nvlddmkm stopped responding and has successfully recovered." and "Application csgo.exe has been blocked from accessing Graphics hardware." Although I'm not sure if that's relevant.

Would someone please tell me what might be the problem? Is my card borked?
32 answers Last reply Best Answer
More about crashes play games
  1. Have you updated drivers or directx lately or have you tried to update the drivers since this started happening? If rolling back to older drivers or clearing out the drivers completely and installing the newest ones doesn't work, there's also a hotfix, but I would try messing with the drivers first.

    http://support.microsoft.com/kb/2665946
  2. ^I removed all the drivers and then reinstalled the latest, but still crashes. Should I use the hotfix then?
  3. plath said:
    ^I removed all the drivers and then reinstalled the latest, but still crashes. Should I use the hotfix then?


    how did you remove the drivers?
  4. ^add/remove programs. should i use a specific driver removal program?
  5. Yes, driver cleaner, or something similar.

    http://www.guru3d.com/content_page/guru3d_driver_sweeper.html
  6. plath said:
    ^add/remove programs. should i use a specific driver removal program?


    Driver Sweeper has since been replaced with Display Driver Uninstaller. I also saw plenty of people saying they stopped using it due to it being packaged with adware. Guru has an older version of DDU so I'd download the newest one (that I personally have used recently without any issues, here: https://forums.geforce.com/default/topic/550192/geforce-drivers/display-driver-uninstaller-ddu-v12-9-5-1-released-06-18-14-/

    After clicking "download latest version here" in that link, only download the DDU installer, you don't need that other thing, "give me power 2.0". I'm honestly not sure what that is. Make sure you extract the entire contents of the folders and keep them together. Always uninstall your video card drivers in safe mode as a precaution, and have a system backup/image or at the very least a restore point, in case something happens. When running DDU make sure Nvidia is checked and remove all folders is checked. If you are only installing new drivers and not a new card, click the option to clean and reboot. Then install your new drivers in normal mode. I've also used CCleaner for removing old registry files left behind from previous hardware/software uninstalls after installing a new graphics card or driver. This has helped me with issues before and may help get rid of anything corrupted in your registry that is causing conflicts with your current drivers. Unlike Display Driver Uninstaller, CCleaner should be run in normal windows mode and not safe mode.

    If all of that doesn't do the trick, you can try choosing a system restore point from a date where you weren't having the issues. It has worked for me before but I'd save it as a last resort, next to reinstalling windows. If you do end up doing a restore point I'd strongly recommend CCleaner since it will be restoring your system to a point in time when you had certain software that it thinks is still active but you've removed--as your future self...mindblowing?? :)
  7. Link to CCleaner btw:

    https://www.piriform.com/ccleaner

    and maybe even give malwarebytes a try in case there are any malware programs interfering with your drivers.

    https://www.malwarebytes.org/
  8. used DDU then reinstalled 340.43, but no change.
  9. could be overheating maybe?
  10. Shadowblade2652 said:
    could be overheating maybe?


    what Speccy says:
  11. ^got msi afterburner and was checking temps as i played csgo, put the fans to 100% and the max GPU temp was like 45. still locks up. dunno what I should do.

    seem to be able to play RO2 without crashing though. been playing it a while and haven't had my pc blackscreen since i cleaned my system of drivers and reinstalled 340.43.

    *EDIT* Nope, still crashes in RO2 too. Just took a bit longer than it did previously.
  12. Someone suggested to me that my problems might be caused by my Corsair VS550 PSU that I got with my 3xs scan.co.uk custom prebuilt. Could that be possible?
  13. Your temps look good and your power supply should be plenty enough for your setup. Hopefully the drivers being cleaned will fix it for you.
  14. plath said:
    Someone suggested to me that my problems might be caused by my Corsair VS550 PSU that I got with my 3xs scan.co.uk custom prebuilt. Could that be possible?


    Yes possible
  15. plath said:
    Someone suggested to me that my problems might be caused by my Corsair VS550 PSU that I got with my 3xs scan.co.uk custom prebuilt. Could that be possible?


    It looks plenty powerful enough though. Corsair generally makes great power supplies.
  16. ^I was told its off the cheapest series Corsair do and that it's OEM and not 80+ certified. The card also recommends 600w.
  17. plath said:
    ^I was told its off the cheapest series Corsair do and that it's OEM and not 80+ certified. The card also recommends 600w.


    They normally recommend a bit higher to account for bad efficiency. Otherwise, it should be fine. PSU doesn't seem an issue.
  18. The Corsair VS series is the worst quality PSU series from Corsair. It's quite a possibility that it could be the PSU. And if I were you i wouldn't buy that PSU for a GTX 770. You should equally spend your money on all components.
  19. plath said:
    ^got msi afterburner and was checking temps as i played csgo, put the fans to 100% and the max GPU temp was like 45. still locks up. dunno what I should do.

    seem to be able to play RO2 without crashing though. been playing it a while and haven't had my pc blackscreen since i cleaned my system of drivers and reinstalled 340.43.


    Not sure if this helps or not, i just came across this snippet in the patch notes for the beta drivers you were using while I was troubleshooting some issues of my own :/ It seems like a pretty specific scenario, and may not apply to you but it really does sound like it was either a beta driver issue, or some conflict with drivers and registry items. I know first hand how frustrating that is though. Too well! And if it's just happening with that game I'd assume its an issue to be fixed in an upcoming release, and wouldn't really sweat it. Good luck though and let us know if you have any more info to go off, or if you manage to figure it out!


    You can read more on the patch notes here: http://us.download.nvidia.com/Windows/340.43/340.43-win8-win7-winvista-desktop-release-notes.pdf
  20. I am having the same issue.. every time I play games it crashes out.. the two I have tried is csgo and watch dogs..

    my build:

    i7 4770k with hyper 212 evo
    msi z97 gaming 7
    corsair pro vengence 16 gb 2400
    geforce gtx 660 sc
    xfx xtr 650 psu
    rosewill blackhawk case
    windows 8.1 pro

    Without playing games I keep getting a message saying "display driver stopped responding...version 340.43..."
    I tried the driver before the beta and was doing the same thing..

    When I tested gpu with furmark it gave opengl error code 3

    prime95 all night ran fine, cpu temp at 65

    any ideas!? thanks guys
  21. I RMAd the system and they concluded it was the PSU at fault.

    It's still with them and they've replaced it with a EVGA 600b Bronze. Just had a look and it's on a lower tier to the VS series. Should I be concerned?
  22. That list can't always be trusted. The 600B is an excellent power supply for the price. Here's a review from probably the toughest power supply critic out there.
    http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story6&reid=351
  23. Best answer
    plath said:
    I RMAd the system and they concluded it was the PSU at fault.

    It's still with them and they've replaced it with a EVGA 600b Bronze. Just had a look and it's on a lower tier to the VS series. Should I be concerned?


    Get something better seriously even if you have to pay for it. You have a GTX 770 and those level of PSUs aren't recommended for something like GTX 770. Get a Seasonic PSU

    @bccorrupt: The rating that jonnyguru gives also depends on the price. You get what you pay for.

    @AEvans190: Your issue seems to be game specific. Try what JNor said
  24. Like I said, "for the price". I would consider the 600B an improvement over the Corsair VS550 that came with it.
  25. chimera201 said:


    Get something better seriously even if you have to pay for it. You have a GTX 770 and those level of PSUs aren't recommended for something like GTX 770. Get a Seasonic PSU


    I asked them if they could replace it with a XFX Pro Series 650W. http://www.scan.co.uk/products/650w-xfx-p1-650s-nlb9-85-eff-80-plus-bronze-sli-crossfire-eps-12v-quiet-fan-atx It's a Seasonic OEM.
  26. XFX Pro Series 650W is a great PSU.

    EVGA 600B uses CapXon and Teapo caps both primary and secondary while Corsair VS series uses CapXon caps on the secondary only. So yeah EVGA 600B is probably worse than Corsair VS series
  27. plath said:
    I RMAd the system and they concluded it was the PSU at fault.

    It's still with them and they've replaced it with a EVGA 600b Bronze. Just had a look and it's on a lower tier to the VS series. Should I be concerned?


    Get something better seriously even if you have to pay for it. You have a GTX 770 and those level of PSUs aren't recommended for something like GTX 770. Get a Seasonic PSU

    @bccorrupt: The rating that jonnyguru gives also depends on the price. You get what you pay for.

    @AEvans190: Your issue seems to be game specific. Try what JNor said[/quo

    I ended up switching the graphics card to another PCIE slot and thought it was working better, but still crashing... It does it with watchdogs as well...the ghame seems to play well then all of a sudden it just crashes after about 30 mins, I was watching temps as I was playing and cpu stayed about 45-50 and gpu about 60 ... but according to precision x the gpu was over the boost clock, is that normal? Is this a bad card?
  28. I thought I'd write this to finish the thread and maybe help someone with a similar problem.

    The techs at Scan said that the Corsair VS550 has issues with the +12v rail that lead to it failing after a few months of running any system with a graphics card in it, and that they've had to repair and send back loads of their PSUs to Corsair.

    They gave me the option to upgrade my PSU to an EVGA Supernova G2 750w for another £34 (based on the difference in price of the failed PSU. the XFX unit was out of stock.) rather than accept the EVGA 600b as a replacement, so I did.

    I complained to Scan 3xs customer service that I didn't expect to buy a pc advertised as overclocking-ready and have the PSU fail within 4 months. And they gave me a response like "I'm sorry if you felt we didn't live up to your expectations." And that they've stopped using VS550s in their builds now.

    /

    Also I'd just like to say thanks for taking the time to help me bccorrupt, jNor, chimera201 and Shadowblade2652. I really appreciate it.
  29. So it works with Supernova? Did you test under load? Please reply so we can confirm that Corsair VS series sucks.
    Corsair VS series are meant for GPUs like GTX 750. Anything that consumes more power and you will need a better PSU.

    And don't forget to choose a solution
  30. chimera201 said:
    And don't forget to choose a solution

    man it's not about the solutions, it's about fixin his problem ;)

    Also,
    How is the new PSU?
  31. Yeah everything is great now. They tested it after they installed it and I've been playing games since it's been back and they're running fine.

    What the repairman said to me was that he found the VS Series to have issues running even low-end graphics cards and that it's only really reliable when it's running integrated GPUs on mobos.
  32. plath said:
    Yeah everything is great now. They tested it after they installed it and I've been playing games since it's been back and they're running fine.

    What the repairman said to me was that he found the VS Series to have issues running even low-end graphics cards and that it's only really reliable when it's running integrated GPUs on mobos.


    Yes that is true. Because the Corsair VS series was launched in my country. My country was the target market for Corsair VS series. And majority of my countrymen buy graphics cards like the Geforce 210 or GT 610 which consume almost no power. So Corsair VS series works and my countrymen will post positive reviews for the PSU and Corsair wins
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