Hard crash when gaming

carlfredriknb

Reputable
Jul 2, 2014
6
0
4,510
Alright, so this is a problem I've been having for some time now with my laptop... basically, when I am playing certain games (note: not all games do this by far.) my monitor will turn black, and after about 2 seconds of still being able to hear everything and make input - as I saw through skype - the entire computer crashes hard, with a small buzzing kind of error noise heard from the speakers/headphones. No BSOD, no error, nothing. When I restart it I get the usual black screen with "Windows was not shut down properly last time" or whatever it says, and this has really left me puzzled. I have ruled out a few things by simply seeing if the games can still run, and seeing as they usually crash after maybe 5-15 minutes of gameplay (varies a bit) I can test it fairly reliably. So, here is what I tested and "debunked" so far:

-Overheating (Checked with speedfan and also got fans cleaned and paste reapplied at a local computer store)
-Bad power supply (the store checked it and the computer has crashed when unplugged)
-Virus (reinstalled entire system and did a full sweep - nothing)
-Audio drivers (as far as I can tell, not entirely sure. Tried uninstalling them all through device manager and sitll crashed)

Anyway, here is my dxdiag, I'm not sure what other specs you need/where I can find them, but do tell me if you do! And if you have any questions to help me resolve this, all help is appreciated!

------------------
System Information
------------------
Time of this report: 7/2/2014, 22:54:22
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Sony Corporation
System Model: VPCF13S0E
BIOS: BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (8 CPUs), ~1.7GHz
Memory: 6144MB RAM
Available OS Memory: 6124MB RAM
Page File: 2308MB used, 9939MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 425M
Manufacturer: NVIDIA
Chip type: GeForce GT 425M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0DF0&SUBSYS_907A104D&REV_A1
Display Memory: 3783 MB
Dedicated Memory: 977 MB
Shared Memory: 2806 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Digital Flat Panel (1920x1080 60Hz)
Monitor Model: Nvidia Defaul
Monitor Id: MS_0025
Native Mode: 1920 x 1080(p) (59.940Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3788 (English)
Driver Version: 9.18.13.3788
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/20/2014 04:44:03, 17480432 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4EB0-11CF-317D-77B01CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0DF0
SubSys ID: 0x907A104D
Revision ID: 0x00A1
Driver Strong Name: oem5.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section066:9.18.13.3788:pci\ven_10de&dev_0df0&subsys_907a104d
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0275&SUBSYS_104D4F00&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6098 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/28/2010 15:06:30, 2357024 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0275&SUBSYS_104D4F00&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6098 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/28/2010 15:06:30, 2357024 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6098 (English)
Driver Attributes: Final Retail
Date and Size: 9/28/2010 15:06:30, 2357024 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D15
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 388.4 GB
Total Space: 459.9 GB
File System: NTFS
Model: ST9500420AS ATA Device

Drive: D:
Model: PIONEER BD-ROM BDC-TD03 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Swedish), , 0 bytes

--------------
System Devices
--------------
Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_907A104D&REV_00\4&3688D682&0&04E1
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller - 2C98
Device ID: PCI\VEN_8086&DEV_2C98&SUBSYS_907A104D&REV_04\3&4F11E61&0&18
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Address Registers - 2CA9
Device ID: PCI\VEN_8086&DEV_2CA9&SUBSYS_907A104D&REV_04\3&4F11E61&0&29
Driver: n/a

Name: Intel(R) processor PCI Express Root Port 1 - D138
Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_907A104D&REV_11\3&11583659&0&18
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_907A104D&REV_05\3&11583659&0&E0
Driver: n/a

Name: Intel(R) QPI Physical 0 - 2C91
Device ID: PCI\VEN_8086&DEV_2C91&SUBSYS_907A104D&REV_04\3&4F11E61&0&11
Driver: n/a

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_907A104D&REV_00\4&3688D682&0&00E1
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Control Registers - 2CA8
Device ID: PCI\VEN_8086&DEV_2CA8&SUBSYS_907A104D&REV_04\3&4F11E61&0&28
Driver: n/a

Name: Intel(R) processor DMI - D132
Device ID: PCI\VEN_8086&DEV_D132&SUBSYS_907A104D&REV_11\3&11583659&0&00
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_907A104D&REV_05\3&11583659&0&D0
Driver: n/a

Name: Intel(R) QPI Link - 2C90
Device ID: PCI\VEN_8086&DEV_2C90&SUBSYS_907A104D&REV_04\3&4F11E61&0&10
Driver: n/a

Name: Ricoh PCIe Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_E230&SUBSYS_907A104D&REV_00\4&3688D682&0&01E1
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 0 Thermal Control Registers - 2CA3
Device ID: PCI\VEN_8086&DEV_2CA3&SUBSYS_907A104D&REV_04\3&4F11E61&0&23
Driver: n/a

Name: Intel(R) processor Miscellaneous Registers - D158
Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_007A004D&REV_11\3&11583659&0&43
Driver: n/a

Name: Intel(R) Centrino(R) Advanced-N 6200 AGN
Device ID: PCI\VEN_8086&DEV_422C&SUBSYS_13018086&REV_35\4&70F6B09&0&00E0
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_907A104D&REV_05\3&11583659&0&E8
Driver: n/a

Name: Intel(R) QuickPath Architecture System Address Decoder - 2C81
Device ID: PCI\VEN_8086&DEV_2C81&SUBSYS_907A104D&REV_04\3&4F11E61&0&01
Driver: n/a

Name: NVIDIA GeForce GT 425M
Device ID: PCI\VEN_10DE&DEV_0DF0&SUBSYS_907A104D&REV_A1\4&E7A0DAB&0&0018
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 0 Rank Registers - 2CA2
Device ID: PCI\VEN_8086&DEV_2CA2&SUBSYS_907A104D&REV_04\3&4F11E61&0&22
Driver: n/a

Name: Intel(R) processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_007A004D&REV_11\3&11583659&0&42
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_907A104D&REV_05\3&11583659&0&D8
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_907A104D&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) QuickPath Architecture Generic Non-Core Registers - 2C52
Device ID: PCI\VEN_8086&DEV_2C52&SUBSYS_907A104D&REV_04\3&4F11E61&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_907A104D&REV_A1\4&E7A0DAB&0&0118
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 0 Address Registers - 2CA1
Device ID: PCI\VEN_8086&DEV_2CA1&SUBSYS_907A104D&REV_04\3&4F11E61&0&21
Driver: n/a

Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_007A004D&REV_11\3&11583659&0&41
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E
Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_907A104D&REV_05\3&11583659&0&E6
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family 6 Port SATA AHCI Controller - 3B2F
Device ID: PCI\VEN_8086&DEV_3B2F&SUBSYS_907A104D&REV_05\3&11583659&0&FA
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_907A104D&REV_A5\3&11583659&0&F0
Driver: n/a

Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_907A104D&REV_03\4&4AB33A&0&00E5
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 0 Control Registers - 2CA0
Device ID: PCI\VEN_8086&DEV_2CA0&SUBSYS_907A104D&REV_04\3&4F11E61&0&20
Driver: n/a

Name: Intel(R) processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_007A004D&REV_11\3&11583659&0&40
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_907A104D&REV_05\3&11583659&0&E5
Driver: n/a

Name: Intel(R) PM55 Express Chipset LPC Interface Controller - 3B03
Device ID: PCI\VEN_8086&DEV_3B03&SUBSYS_907A104D&REV_05\3&11583659&0&F8
Driver: n/a

Name: Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4380&SUBSYS_907A104D&REV_10\4&26F17622&0&00E2
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Test Registers - 2C9C
Device ID: PCI\VEN_8086&DEV_2C9C&SUBSYS_907A104D&REV_04\3&4F11E61&0&1C
Driver: n/a

Name: Intel(R) QuickPath Interconnect - D151
Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_007A004D&REV_11\3&11583659&0&81
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Thermal Control Registers - 2CAB
Device ID: PCI\VEN_8086&DEV_2CAB&SUBSYS_907A104D&REV_04\3&4F11E61&0&2B
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_907A104D&REV_05\3&11583659&0&E2
Driver: n/a

Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_E832&SUBSYS_907A104D&REV_00\4&3688D682&0&03E1
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Target Address Decoder - 2C99
Device ID: PCI\VEN_8086&DEV_2C99&SUBSYS_907A104D&REV_04\3&4F11E61&0&19
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Rank Registers - 2CAA
Device ID: PCI\VEN_8086&DEV_2CAA&SUBSYS_907A104D&REV_04\3&4F11E61&0&2A
Driver: n/a

Name: Intel(R) QuickPath Interconnect - D150
Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_007A004D&REV_11\3&11583659&0&80
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_907A104D&REV_05\3&11583659&0&E1
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Sony Visual Communication Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Sony Visual Communication Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speaker/HP (Realtek High Defini,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Output(Optical) (Realte,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speaker/HP (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
 
hi

-Overheating (Checked with speedfan and also got fans cleaned and paste reapplied at a local computer store)
what temps are you getting under load ?
Check temps with hwmonitor and or core temp because speedfan could get wrong readings
download MSI afterburner to check the graphic card temps.

-Bad power supply (the store checked it and the computer has crashed when unplugged)
How can the computer run without a PSU ?

-Virus (reinstalled entire system and did a full sweep - nothing)
ok
-Audio drivers (as far as I can tell, not entirely sure. Tried uninstalling them all through device manager and sitll crashed)

You might want to check the health of your drive(hard disk sentinel trial )
defrag and chkdsk /f/r on the hard drive also.
Else run memtest on your ram
 

carlfredriknb

Reputable
Jul 2, 2014
6
0
4,510
Alright, just to be clear, and although I think you probably know this from the dxdiag, it's a laptop. :D
(Edit) It's also not a homebuild. Bought in a store. I do not have the technical capacities for building a computer just yet I'm afraid, but I'm working on it.




I'll give you the readings after I've done the tests you mentioned.


I believe I was a bit too tired to use the correct words... my bad. The PSU was checked by the store as far as I know, but what I meant with the power supply was the actual power cable. Which I know it isn't. :ange: (Also, I tried running it without the battery, as is possible with a laptop when its plugged in. Crash still persisted)




Will do, although I already did run memtest which turned up with 0 errors.
 

carlfredriknb

Reputable
Jul 2, 2014
6
0
4,510


Okay, tried these, and the temperatures seemed reasonable and low, as they should be, but I can post a log of what they are when I have one of the games that I know cause the crash up if you want to.

The hard disk sentinel said 100% health and 99% health on my hard drives, although the 99% was fluctuating between 100% and 99%. Seems rather good, right?

Defrag revealed 1% fragmentation, and it fixed that.

chkdsk /f/r gave no errors at all, and memtest gave nothing after 2 runs.

:( in summary, none of these worked. Any other ideas?