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Amazon replacement policy for Gigabyte GTX 780

Tags:
  • Gigabyte
  • Gtx
  • Amazon
  • Graphics
  • Policy
  • Graphics Cards
Last response: in Graphics & Displays
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July 2, 2014 4:51:47 PM

I have a faulty Gigabyte GTX 780 GHz Edition from amazon. I have had to replace it 3 times already because of an unstable card, so I'm thinking of getting the MSI lightning instead. Will amazon refund replaced items? After I dug down through the invoice, it seems amazon uses an exact change gift card for replacements, so will they refund me a gift card?

More about : amazon replacement policy gigabyte gtx 780

July 2, 2014 5:02:47 PM

As long as you are in the return window, then yes, they will refund a gift card if you used a gift card to pay for it, otherwise they refund your credit card.
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July 2, 2014 8:15:34 PM

I don't think most people are getting it. I got the card for $500 with credit card, and replaced it twice for free. I have the option to return it or replace it, but the invoices of the replacements show that it was paid for by gift card and the total cost was $0. If I return the latest replacement "$0" will they actually refund me?
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Best solution

July 2, 2014 8:18:54 PM

Your best bet is to call them. Amazon is really good with this sort of thing so I doubt you will have a problem getting a proper refund.
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