New laptops won't connect to home wireless

Purchased new laptop (HP on Windows 8). Would only stay connected to my home network about 30% of the time. Returned the HP, got a new Toshiba, also Windows 8. It won't connect via router at all. Works fine on ethernet cable. Also works when connecting through my iPhone used as a hotspot. Wife's laptop, iPhones, printer all connecting via router just fine. Other particulars: ATT service, NETGEAR modem and router (11n). Anyone got any ideas?
3 answers Last reply
More about laptops connect home wireless
  1. change the router's mode to 11b/g/n that is the most compatible mode for devices to connect.
  2. Change it in the router configuration, or the setting for the adapter, or both?
  3. smc8888 said:
    Change it in the router configuration, or the setting for the adapter, or both?


    change it in router adapter mode isn't changeable.
Ask a new question

Read More

Wireless Networking Routers Laptops Wireless Access Connection Windows 8 Wireless Router Hewlett Packard