Windows 7 -64 not shutting down
- Thread starter bimbim18
- Start date
RastislavB
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- Mar 10, 2014
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RastislavB
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- Mar 10, 2014
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Can you try Safe Mode? To enter Safe Mode press F8 after the BIOS splash screen. When you enter Safe Mode try shutting the computer down and tell me if the problem is still there.
Happened again last night (as always for quite some time)
I tried in safe mode this morning, fresh boot into safe mode as I turned it off last night. and instead of getting stuck, it gave me the shutting down animation, and the HDD light was on, but after the animation continued for 10 minutes I guessed it wasn't ever going to actually shut down.
I have noticed that when I boot back up I don't get the typical "Windows did not shut down properly" options.
I have saved the event logs, but I dont know what to do with them.
as a note last night/this morning , 4 July 2:09am is when I shut down last night
4 July 08:10am is when I booted/tried to shut down in safe mode
4 July 08:23am is when I booted normally
Here is a zipped copy of the event logs.
https://drive.google.com/file/d/0B6J6hkEzrH0ZZE44WjU1R3k0WEU/edit?usp=sharing
RastislavB
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- Mar 10, 2014
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I'm sorry I ran out of ideas. Is this happening since you installed it or recently? Have you tried System Restore to when you know it worked?
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