No monitor signal--please help quickly!

zthunder

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Jun 29, 2014
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Hi, everyone. I built my pc about a week ago, and ive been running into a little trouble.

It starts up. The fans, LEDs, cpu fan, everything. But I cant get a signal to my monitor. Ive tested the monitor on an old pc and it works.

BUILD:

CPU: AMD fx-6300
Mobo: MSI 970a-g43
GPU: ASUS Radeon HD 7770 2gb
PSU: Corsair cx-430
RAM: Team Elite 1x8gb
HDD: Seagate Barracuda 1tb

My card is pci-e 3.0, while my board is only pci-e 2.0. I think the solution might be to simply update the boards bios, but it has no onboard video. So should I purchase a cheap pci-e 2.0 card, use it to update the bios, and then switch it out for my current one?? Please let me know if you think that will work.

Please leave suggestions!! Im not sure how to go about this.

 
Solution
of course test everything. I didn't say they are faulty ones. It's just they are not compatible as per their official system requirements! You should check them all before spending money for sure. I was just giving what to do after my theory is proved right. I'll be gladly waiting to know how did it go n was I right about the problem at all or not! lol this is my 1st well researched long written answer! haha :) wish you find luck :)

zthunder

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Jun 29, 2014
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The monitor isnt very old. Ive tried it on a few different monitors and none seem to work. Ive tried dvi, vga, and hdmi.
 

Dipanjan Patra

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May 30, 2013
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Here are few thing you need to check:
1. Did you check the power consumption requirements for the card before buying it? as far as I can see It draws out 150 w n needs an additional 6 pin power connector direct from your PSU.
2. Does your PSU have that 6 pin connector at all? AFAIK most low end PSUs lack the extra 6 pin connector required for high end GPUs.
3. Do you have UEFI bios? because it's clearly stated in the description of the card's official specs that it does not support UEFI bios. n You can only get it working on UEFI with a bios update if you've an Asus board.

Which you don't have to worry about: PCIe 3.0 cards are backward compatible with PCIe 2.0 slots.

now your solution as I checked all products online.

THE PSU DOES NOT HAVE EXTRA 6 PIN POWER CABLE THUS IT CAN'T POWER UP THE GPU. SO YOU BETTER RETURN THE PSU AND GET A 600W PSU WHICH HAVE AN EXTRA 6PIN CONNECTOR! I personally have a cooler master eXtreme power plus 600w! it works like a charm n has the extra 6pin connector.

here are few links for your concern:

GPU spec link: http://www.asus.com/Graphics_Cards/HD77702GD5/specifications/
PSU link: http://www.corsair.com/en/builder-series-cx430-v2-80plus-certified-power-supply

"The number of connectors in general is very restricted, something partially justified by the small capacity of the PSU. Regarding the peripheral connectors we would like to see two additional ones, since three are very few. Also to our surprise the PSU is equipped with a single 6+2 pin PCIe connector. To the best of our knowledge there isn't any VGA card that uses a single 8-pin power connector, instead all midrange cards are powered by one or two 6 pin connectors. High-end cards come with 6+8 pin or 2x 8-pin - but never a single 8-pin alone. It would have made much more sense if Corsair had put two 6-pin connectors on the cable, which have a maximum power draw of 150 W, just like a single 6+2 connector." from a review of the PSU from 'techpowerup'. Basically you need a stronger PSU.


UPDATE: I just checked that the mobo has UEFI bios. So even if you get a better PSU there might be compatibility problems with the mobo. So I think you should change both your motherboard n PSU to accommodate that card. Or you can simply change the card to support both your PSU n mobo. You can try the less hassle free GPU replace. or if the GPU is dear to you then you know what to do! If you change the card then AMD R7 250X will be a good choice considering your PSU n mobo.
 
all power is connected to the motherboard... 4/8pin up by processor and 20/24pin on side of board?.............

if the card has a 6pin pci-e power inlet you have power from the power supply to that?

did you try putting the ram in a different slot?

you say you have other computers. do those computers have graphics cards? and can you maybe try one of those that you know works in your new machine?

can you try your 7770 in one of those?


 

zthunder

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Jun 29, 2014
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So.. my psu has a connector that is 6+2 pin connector that says PCI-E on it. I couldnt use that? ive been using it and the fans on the card spin and an led lights up. So what your saying is it doesnt provide enough power? and my motherboard isnt compatible no matter what? : / thats not good. What do you think the cheapest way to fix this problem is without decreasing any performance?
 

zthunder

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Jun 29, 2014
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Ive connected everything and tried my ram in every slot. I thought about that, but the old computers in my house dont have a pci-e slot.
 

Dipanjan Patra

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May 30, 2013
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The cheapest way to fix the problem is to exchange your GPU. Get an AMD R7 250X which is a rebranded 7770. n Also what is your monitor's display resolution?

UPDATE: I just checked that 250x supports UEFI n It's gonna run on the same PSU you have! I personally don't think you need a 2 GB card unless you have a really large monitor with big resolution.
 

zthunder

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Jun 29, 2014
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Alright, ill look into buying one. Thanks for your help! :) Ill come back for an update later on and let you know how it goes.
 

zthunder

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Jun 29, 2014
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ok, ill breadboard it today. And yeah! Ive got a friend who has a build that I might be able to test it on.
 

Dipanjan Patra

Honorable
May 30, 2013
49
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10,540
of course test everything. I didn't say they are faulty ones. It's just they are not compatible as per their official system requirements! You should check them all before spending money for sure. I was just giving what to do after my theory is proved right. I'll be gladly waiting to know how did it go n was I right about the problem at all or not! lol this is my 1st well researched long written answer! haha :) wish you find luck :)
 
Solution