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Unable to detect Hitachi Deskstar 2TB drive in Windows 7 x64

Tags:
  • Hard Drives
  • Deskstar
  • Computers
  • Storage
  • X64
  • Hitachi
  • SATA
  • Asus
  • Windows 7
  • BIOS
Last response: in Storage
July 3, 2014 12:13:49 PM

Here's my relevant information:

Windows 7 x64
Hitachi Deskstar (0F12115) 2TB SATA 3 6gb/s
Asus P8Z77-V Pro mobo

Possibly relevant: I bought what I thought was the Hitachi drive listed above, but turned out to be a smaller (1 tb) version. Before I noticed the issue, I had plugged it in and started my computer. For whatever reason, my computer suddenly stopped recognizing my old 250gb drive AND now failed to recognize my new drive. I returned it for the right drive, but now my old drive can't be recognized, either.

I installed the new drive properly and booted my computer. BIOS fails to recognize my old drive as well as the new 2tb drive. Disk Management also fails to recognize either drive.

It seems to be to be too much of a coincidence that both drives fail to show up suddenly. I have a hard time accepting that all three of the drives I've tried have failed, especially considering the new one was tested and works on another computer.

I have tried adjusting my settings in BIOS (what I suspect to be the culprit is something as simple as the wrong setup), but nothing has worked. I have moved my system drive (a SSD) to every port on the SATA bus and it has worked on each one. I have also tested all four of my SATA cables with the SSD and they all work. The bus and cables aren't the problem.

Ruling out hardware failure, I have to assume it is a software issue with the mobo or my SATA settings that are causing me a problem.

Since BIOS fails to even register something as being plugged in, I'm at a loss as to what to do. I've never had something go completely unrecognized before. What else can I do to at LEAST get my computer to realize something is plugged in?

More about : unable detect hitachi deskstar 2tb drive windows x64

July 3, 2014 12:31:14 PM

Flick Montana said:
Here's my relevant information:

Windows 7 x64
Hitachi Deskstar (0F12115) 2TB SATA 3 6gb/s
Asus P8Z77-V Pro mobo

Possibly relevant: I bought what I thought was the Hitachi drive listed above, but turned out to be a smaller (1 tb) version. Before I noticed the issue, I had plugged it in and started my computer. For whatever reason, my computer suddenly stopped recognizing my old 250gb drive AND now failed to recognize my new drive. I returned it for the right drive, but now my old drive can't be recognized, either.

I installed the new drive properly and booted my computer. BIOS fails to recognize my old drive as well as the new 2tb drive. Disk Management also fails to recognize either drive.

It seems to be to be too much of a coincidence that both drives fail to show up suddenly. I have a hard time accepting that all three of the drives I've tried have failed, especially considering the new one was tested and works on another computer.

I have tried adjusting my settings in BIOS (what I suspect to be the culprit is something as simple as the wrong setup), but nothing has worked. I have moved my system drive (a SSD) to every port on the SATA bus and it has worked on each one. I have also tested all four of my SATA cables with the SSD and they all work. The bus and cables aren't the problem.

Ruling out hardware failure, I have to assume it is a software issue with the mobo or my SATA settings that are causing me a problem.

Since BIOS fails to even register something as being plugged in, I'm at a loss as to what to do. I've never had something go completely unrecognized before. What else can I do to at LEAST get my computer to realize something is plugged in?


Hey man i literally just solved a similar issue are you trying to save your data off the 250gb? if so see if you can plug it in to another pc and save the files...
after that format all the drives you want to use to ntsf and then after that take your windows 7 install disk and !copy!-(not cut!!!) all the files in it over to the drive you want to boot from ie. 250gb then plug the drives you are going to use into your rig and boot from drive with copy of w7 re install windows but do not format the drive with the w7 files otherwise it will not be detected once again you should be able to install and set your setting s again goodluck took me 3 days and 15 methods till i found this out by myself

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Best solution

July 3, 2014 1:02:29 PM

Well, I hope my frustration can avail someone else. I solved my own problem.

On a mad whim I decided to swap out not only the data cable, but the POWER cable. Problem found. The other drives weren't receiving power. Switch out the cable, plugged them in properly, now they are recognized.

If all else fails, check your power cable, I suppose. Thanks for the reply Anthony.
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a c 1306 G Storage
a c 308 $ Windows 7
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July 3, 2014 3:38:43 PM

Good find.
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