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Is my MSI GTX 670 dead? (Artifacts, black screen, fail to startup Windows)

Tags:
  • Windows
  • Nvidia
  • MSI
  • Graphics
  • Gtx
  • Graphics Cards
Last response: in Graphics & Displays
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July 3, 2014 12:18:12 PM

Relevant info:

    VGA: MSI GTX670 PE/OC
    CPU: i3570k
    MoBo: Asus Z77-I
    PSU: SilverStone StriderGold 550W


Hello everyone,
So I returned from a run yesterday morning to find my desktop was riddled with artifacts much like

I first tried a simple reset. Upon Windows startup, received multiple notifications that the nVidia driver has crashed and recovered, until the screen went black. Unable to get past BIOS I proceeded to use my onboard graphics (Intel HD4000) to gather more information.

Screen grabs from GPUz and Device Manager:


After a fresh driver install (Using DDU) I was still seeing the same artifacts and crashes. So I decided to do a fresh vBIOS flash, using the stock vBIOS image for my card from here.

Still no luck, so I'm stuck here: (1) I find a solution to revive my videocard (hopefully with the help of all you guys), (2) I try and RMA my videocard to MSI, or (3) I resign myself to the fact that my GTX670 is toast, and use onboard graphics until I can afford a new card.

Looking forward to your replies, thank you!
-Sluggercz

Here are some more pictures of the artifacting:

More about : msi gtx 670 dead artifacts black screen fail startup windows

a b U Graphics card
July 3, 2014 12:22:23 PM

Does it happen when you are on onboard graphics? Make sure it isn't your monitor.
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September 6, 2014 7:23:28 PM

Andrew Buck said:
Does it happen when you are on onboard graphics? Make sure it isn't your monitor.


Yup, I've tried both monitors with no luck. Also tried a fresh driver install.

Currently using my onboard graphics in place of my seemingly dead MSI 670.
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a b U Graphics card
September 7, 2014 8:56:24 AM

sluggercz said:
Andrew Buck said:
Does it happen when you are on onboard graphics? Make sure it isn't your monitor.


Yup, I've tried both monitors with no luck. Also tried a fresh driver install.

Currently using my onboard graphics in place of my seemingly dead MSI 670.


I would try and contact MSI about it.
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a b Î Nvidia
a c 198 U Graphics card
September 7, 2014 9:18:37 AM

Yep, it's dead, classic memory artifacts.
You'll need to hunt up your invoice and contact MSI or the place you purchased from (depends on country, here in the UK it's the sellers responsibility to deal with warranty returns) to start a warranty claim.
Hopefully you'll be able to start the RMA process and it'll run smoothly, so good luck, mate.
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