Windows 7 is stuck at shutting down screen

boa9sucka

Honorable
Nov 18, 2013
20
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10,510
So it happens when I put my computer to sleep. It goes to sleep, and so far so good. I wake it up, so far so good. But when I go to shut it down, it stays on the shutting down screen until the BSOD comes up after a while. Any suggestions? Thanks!
 
Solution
yeah sleep and hibernation mode always had some glitches to it at times. All depending on the maker and how it was setup.

Do some basics first then tell us the results:

Download and run SPECCY, copy and paste the first tab to show your specs

If Desktop Open Computer, Can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc.

Did you install all Windows Updates? Including options except BING? Check them and repeat till ALL are installed.
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
Remove whatever AV your using and go to www.filehippo.com and download Comodo, Pands or AVG (Avast! got hacked so I don't recommend them anymore) and do a...
yeah sleep and hibernation mode always had some glitches to it at times. All depending on the maker and how it was setup.

Do some basics first then tell us the results:

Download and run SPECCY, copy and paste the first tab to show your specs

If Desktop Open Computer, Can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc.

Did you install all Windows Updates? Including options except BING? Check them and repeat till ALL are installed.
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
Remove whatever AV your using and go to www.filehippo.com and download Comodo, Pands or AVG (Avast! got hacked so I don't recommend them anymore) and do a full system scan - this repeatedly has resolved alot of people issue relying on MS Essentials.
Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware) - this resolved almost ALL other similar posts to date as most had Malware the AV didn't pick up.
Repeat the AV/Malware scans till the system comes up clean.

Download CCLeaner from filehippo and clean out your system .

Let us know if that help clear it up, as those are the most common suspects that cause issues for you.
 
Solution