Hey there. I have this problem with my Yahoo mail account: it kicks me out every 10-30 seconds. Some time it world let me stay logged in for couple of hours, in the evenings it keeps logging me out. Some time I can not even see my e-mails because it logs me in and logs me out right away. Sometime it helps to log out, close all IE windows and then log in.
This is paid business e-mail account, so I called tech support (after days of looking for their e-mail or phone number). I was waiting on hold for about an hour- my wireless phone die- finally tech support person answered and told me- it must be my Internet provider or Antivirus.
Internet provider? How would it log me out? My connection (cable) is stable. I do not get kicked off of line. I am on line- only email logs me out.
Antivirus? How would it do it? Block communication with Yahoo? Possibility. I have Norton and Webroot installed. When I disable antivirus, it still kicks me out. It is frustrating when I have to go to work and I can not check important business mail. I did change password- that did not help either. My account set to ask for credentials every 2 hours. Not every 2 seconds. Yahoo tech support is useless. Thank you for any help.
This is paid business e-mail account, so I called tech support (after days of looking for their e-mail or phone number). I was waiting on hold for about an hour- my wireless phone die- finally tech support person answered and told me- it must be my Internet provider or Antivirus.
Internet provider? How would it log me out? My connection (cable) is stable. I do not get kicked off of line. I am on line- only email logs me out.
Antivirus? How would it do it? Block communication with Yahoo? Possibility. I have Norton and Webroot installed. When I disable antivirus, it still kicks me out. It is frustrating when I have to go to work and I can not check important business mail. I did change password- that did not help either. My account set to ask for credentials every 2 hours. Not every 2 seconds. Yahoo tech support is useless. Thank you for any help.