Black Screen While Playing Games

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Mr_Venbeer

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I have an MSI Radeon 7950 and for some reason lately I have been experiencing an issue while gaming. When I'm playing let's say Payday 2, my screen goes black all of the sudden, but my monitor is on but doesn't have signal, and my computer stays on and I can still hear and talk on steam voice chat with my friend, while I hear the last bit of sound coming from the game in a loop.

I am pretty sure this is a graphics card issue, not a driver issue because I have tried downgrading and updating them and nothing worked.

My system specs are: Fx-8320 at 3.7 Ghz, ASRock 970 Pro3 r2.0, 8GB DDR3 1600 G.Skill, Corsair CX600 Bronze80+, Windows 8.1 64-bit, MSI TwinFrozr 3 Radeon 7950 3GB BE

So far it has happened to me once while playing minecraft, once while in idle (desktop), and most of the times while playing Payday 2. And it may have happened a lot of times when I wake up my computer from sleep mode (which may be a hard drive issue).

I am considering in returning this piece of shit which also has a fan that doesn't work and I've had it. Getting it replaced with a new one hopefully they won't have to send this junk to MSI and I will need to wait like 2 weeks until they confirm defective possibilities.
 
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i7Baby

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The I gather your ambient temp is about 0C?

use bios readings. eg your mobo's UEFI

 
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Mr_Venbeer

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Sorry I don't understand
 
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Mr_Venbeer

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I'm running at a manual clock and voltage (3.7Ghz / 1.30v) because with auto overclock (tubo technology) my cpu runs at 3.7Ghz but at 1.44v which is too high
 
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Mr_Venbeer

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I ran sensors and here are my results. This is when I wasn't playing any games but chatting with my friends:





 
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Mr_Venbeer

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Here is a quick test while I was playing CS:S. Not the best test because I was alt-tabbed for most of the time but if you want I can re-do the screenshots while playing something more intensive. My max gpu temp goes to about 75 C and my average is about 72 C underload 99%.





Also if you want I can take a screenshot while playing a game showing MSI afterburner overlay showing gpu and cpu monitors
 
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i7Baby

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Almost no difference in figures to above. CPU (35C) and GPU (53C) are running cool enough. I gather the pc behaved itself.

All I can recommend is that you blow out your case - especially the fans, filters and coolers. And bump up the fan speeds.

Try this then go back to playing PayDay2. Post back whether you still have a problem or not
 
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Mr_Venbeer

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The thing is, I won't be sure if it is even meant to happen at the time I do the test because it doesn't always happen while I play payday 2, but its mainly happened when I play it while steam voice chatting with my friend that is ingame with me. Also I would like to know if my RAM frequency is 1600 at the moment because I don't want it overclocked that may be the problem? Because my ram is G.Skill NT which isn't made for overclocking like the Corsair Vengence or better
 
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Mr_Venbeer

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The black screen has now happened once again as I was playing Payday 2. I wasn't even playing it, I was only customizing :/
Then after a reboot, the black screen happened once more when I was on my desktop loading all my stuff.
There clearly has to be something that is overheating like you said maybe it is the cpu.
I have a few questions; What is the northbridge? What does it affect? And what is the frequency I should be running it at? And could this be a clue to the problem I am experiencing? (I'm currently running at 2200Mhz and haven't touched any settings for it as well as the voltage).

Also people say my motherboard is not good for overlocking since it "doesn't have heatsinks on the VRM's" and the "power phase is 4+2". So maybe my vrms are overheating and causing these black screens?

Something else I have just realized is that my GPU clock speeds are now set to the minimum (underclocked to 480mhz/625mhz). I never touched these settings because the graphics card automatically came as 960mhz/1250mhz. You could also see it in the second pack of screenshots I took.
 
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i7Baby

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Its not the worst of the 970 chipset motherboards. But you shouldn't ever try overclocking with it.

Probably the best 970 chipset mobo is the gigabyrte ga 970a ud3.

But its nowhere as good as every 990fx chipset motherboard eg ASRock 990fx Extreme 4.

If you can, upgrade your motherboard.
 
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Mr_Venbeer

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I can't upgrade my motherboard because I will upgrade my whole system in a few years. I don't need overclocking. So is the problem my cpu frequency is too high for the motherboard? Or is it to do with the graphics card? Or the ram?
 
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Mr_Venbeer

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Thanks for all the help, I highly appreciate it. I will eventually find the problem and figure out a solution. I will run some tests like 3DMark and Prime95 to see what component is messing up.
 
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