Computer turning off, problems with flash, skype, or what?

babosadaltonica

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Dec 5, 2013
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I built a computer for the first time seven months ago but recently, in the last month, I've had some issues with it turning off or restarting.

Stupid skype is always freezing and making me restart, same with flash. Chrome is telling me that a "website didn't load correctly" or a "plug in" wasn't accepted or what not and my computer just turns off.

I used to use firefox for a long time but got tired of the continual problems with flash so I tried Chrome two weeks ago and have used it ever since then.

Fx 6300
Asus Radeon HD 7850 1gb
G Skillz 2 x 4gb 1600mhz
Asus M5A97 LE R2.0 ATX AM3+ Motherboard
Western Digital RE3 1TB 3.5" 7200RPM Internal Hard Drive
Rosewill Challenger-U3 ATX Mid Tower Case
LG GH24NSB0 DVD/CD Writer
EVGA 500W 80+ Bronze Certified ATX Power Supply
Microsoft Windows 8.1 (OEM) (64-bit)

1. What could be the problem? Is it an issue with the motherboard, heat buildup, or what?

2. There has been no physical damage to the computer, I haven't dropped it or hit it, I downloaded HW monitor but don't understand how to interpret it. I don't know what the difference is between the Temperatures>CPU section and the FX 6300>temperatures>package section.

3. Just now I had to restart computer twice and my last pass plugin isn't on my chrome browser anymore. WTF happened? It turned off the first time when I took out my speaker cable to switch it to my headset cable and the second time I was just online when it turned off. :(

It'd really be appreciated if somebody could help a noob. Then I wouldn't be a noob anymore! :)

Edit: Turned off for a THIRD time today. Was just reading an article online. No porn or suspicious activity on my computer! :(
 

babosadaltonica

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Dec 5, 2013
71
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10,630


I installed the CPU cooler and thermal paste correctly.

" downloaded HW monitor but don't understand how to interpret it. I don't know what the difference is between the Temperatures>CPU section and the FX 6300>temperatures>package section."

https://imageshack.com/i/mv50axp
 

babosadaltonica

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Dec 5, 2013
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10,630
Just did a system reboot in safe mode with Microsoft help on the phone and they offered a 30 day help product 99 bucks and a 365 day one that costs 149.99. Rip off?

Representative said that based on what we did it was probably due to a virus/malware, or a NON-hardware issue.

I don't think it would be a viral/malware issue since I don't go to weird websites, I've never downloaded anything sketchy, and I have my computer protected with AVG. And I've only had it seven months too...