Why is My PC only reading half of my 4Gb ram stick?

Moose Fire · Jul 5, 2014

So I have an Dell Vostro 400 with a Foxconn GM33m03 motherboard. I read that this motherboard can support up to 8GB's of DDR2 ram in it, so I went and got a 4GB stick of DDR2 and paired it with two 1 GB sticks. Now the PC reads the two 1 GB sticks just fine, but it only reads half of the 4GB stick, leaving me with 4 GB's of total ram when I should have 6. Is there any way I can rectify this? Also, take it a bit easy on me, I'm kind of a novice at this stuff.

Also, I do have the latest BIOS for my motherboard

Recycled · Jul 5, 2014

Are You looking in Windows or in the BIOS to see 4GB?

What OS are You using? Is it 32bit or 64bit?

Are You sure You are installing a 4GB stick and not half of a 2x2GB=4GB pair?

Cristi72 · Jul 5, 2014

Hello,

Try to put the 4GB DIMM in the first slot, and the 1 GB pair in the slots 2 + 4 (both 1GB DIMMs should be in the same colour slots). If still not working, maybe your motherboard limits the capacity to 2 GB for each slot.

EDIT: if you leave only the 4GB stick, it shows only half capacity as well?

Moose Fire · Jul 5, 2014

Recycled :

My OS is Windows 7 64 bit.

Um, I'm not really sure what you mean Can you elaborate as to what that is?

Moose Fire · Jul 5, 2014

Cristi72 :

Yes, I have them in that order already. And yes when I just leave the 4 GB it only reads half.

Cristi72 · Jul 5, 2014

Moose Fire :

Please check this:

http://en.community.dell.com/support-forums/desktop/f/3514/t/19249074.aspx

It seems that there is no official support for more than 4 GB of RAM, so the offficial supported configuration is max. 4 x 1 GB or 2 x 2GB (some possibility for 4 x 2 GB, but not official supported).

Moose Fire · Jul 6, 2014

Cristi72 :

Moose Fire :

Please check this:

http://en.community.dell.com/support-forums/desktop/f/3514/t/19249074.aspx

It seems that there is no official support for more than 4 GB of RAM, so the offficial supported configuration is max. 4 x 1 GB or 2 x 2GB (some possibility for 4 x 2 GB, but not official supported).

Okay, thanks for not being too hard on me, I'm new at this crap.

Cristi72 · Jul 6, 2014

Moose Fire :

Cristi72 :

Okay, thanks for not being too hard on me, I'm new at this crap.

No problem; see if you can change that 4GB with 2x2GB or, better still, go for a full refund and save the money for a new build.

What CPU/GPU are you using right now?

Moose Fire · Jul 6, 2014

Cristi72 :

Moose Fire :

No problem; see if you can change that 4GB with 2x2GB or, better still, go for a full refund and save the money for a new build.

What CPU/GPU are you using right now?

I can't get a refund someone gave it to me for free, lol. And I have a Intel Core 2 Duo E6850 and an Nvidia Geforce GTX 550.

Cristi72 · Jul 6, 2014

Moose Fire :

Cristi72 :

Moose Fire :

No problem; see if you can change that 4GB with 2x2GB or, better still, go for a full refund and save the money for a new build.

What CPU/GPU are you using right now?

I can't get a refund someone gave it to me for free, lol. And I have a Intel Core 2 Duo E6850 and an Nvidia Geforce GTX 550.

Your PC still has some punch; try to make a trade for 2x2 GB and you're good to go

Moose Fire · Jul 6, 2014

Cristi72 :

Moose Fire :

Cristi72 :

I can't get a refund someone gave it to me for free, lol. And I have a Intel Core 2 Duo E6850 and an Nvidia Geforce GTX 550.

Your PC still has some punch; try to make a trade for 2x2 GB and you're good to go

Thanks! I'll see about doing that.

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Why is My PC only reading half of my 4Gb ram stick?

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