AMD Graphics Card not working.

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Youssef7

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Jul 5, 2014
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I have Pavilion dv6-3053ee and I just installed a new windows from dvd now I have problem with my AMD Mobility Radeon HD 5000 driver because when I install the from HP it install with It Intel HD Graphics and when I reboot my computer it says starting windows and then it turns black and it restarts so I went safe and go to display adapters and i found that intel HD Graphics driver installed and AMD Mobility Radeon HD 5000 Series Installed too so i disabled intel HD Graphics and restarted my PC and now the computer works on nothing and AMD Mobility Radeon HD 5000 is not working and it's driver says "Windows has stopped this device because it has reported problems. (Code 43)"


also i have PCI Simple communications controller is not working it says that no driver installed for this device I don't know that had anything to do withit
 
Solution
Phillip Corcoran
The PCI Simple communications controller driver is included with the Chipset driver package from HP, and it must be installed first, followed by the remaining drivers such as sound, graphics etc.

Your laptop has two graphics chips (ATI Radeon discrete card plus Intel HD integrated) and your laptop switches between the two automatically, based on the amount of graphics performance which is required at the time.
Both of these graphics chips should be appear together in your laptop's Device Manager, neither of them should be disabled.
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Phillip Corcoran

Phillip Corcoran

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Sep 7, 2013
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The PCI Simple communications controller driver is included with the Chipset driver package from HP, and it must be installed first, followed by the remaining drivers such as sound, graphics etc.

Your laptop has two graphics chips (ATI Radeon discrete card plus Intel HD integrated) and your laptop switches between the two automatically, based on the amount of graphics performance which is required at the time.
Both of these graphics chips should be appear together in your laptop's Device Manager, neither of them should be disabled.
 
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Solution
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Youssef7

Reputable
Jul 5, 2014
21
0
4,510
 
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