No wired connection to router

Jim_the_Greek13 · Jul 6, 2014

So l want to connect to my router with an ethernet cable but for some reason l can't. l can connect with a wireless adapter, but since wired connection is faster l do prefer it. In the network and sharing center l have 2 connections. The first is the wireless connection, and this is working just fine, but below it there's the wired connection saying "Unidentified Network Private Network. In the adapter settings l see these 2 connections again but there's not a local area connection. And that's pretty much it. lf you want to know something more please leave a comment. Oh and by the way l have an Ethernet Card (my mobo does, it's an Asus Gryphon Z87)

noidea_77 · Jul 6, 2014

You have to disable the wireless adapter first, to get the wired connection working.

Jim_the_Greek13 · Jul 6, 2014

l just tried it. It didn't work, still same message !!!

GhislainG · Jul 6, 2014

Have you tried using a static IP address (along with the correct domain name, default gateway, etc.)?

Jim_the_Greek13 · Jul 6, 2014

Still nothing, no internet access !!!

GhislainG · Jul 6, 2014

Can you at least ping the router?

Jim_the_Greek13 · Jul 6, 2014

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Lost = 0 <0% Loss>,
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

GhislainG · Jul 6, 2014

Please post the results of "ipconfig /all" because I can't determine if you get to the router via Ethernet or wi-fi.

Jim_the_Greek13 · Jul 6, 2014

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jim
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK 150Mbps Wireless Lite N Adapter
Physical Address. . . . . . . . . : 74-EA-3A-90-33-D9
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::509e:f24e:fc4c:dd8c%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 125102650
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-41-98-8C-E0-3F-49-7D-E0-1C

DNS Servers . . . . . . . . . . . : 8.8.8.8
4.4.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{BD18468D-B72D-4738-8DBE-AC2C815FAF77}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:281e:132b:3f57:fefe(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::281e:132b:3f57:fefe%6(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 234881024
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-41-98-8C-E0-3F-49-7D-E0-1C

NetBIOS over Tcpip. . . . . . . . : Disabled

GhislainG · Jul 6, 2014

That's interesting. Based on the above, you don't even have an Ethernet LAN adapter or it's conflicting with the Wi-Fi adapter.

Wireless:
IPv4: 192.168.1.1 (this is not your router as one would expect, but it's your wireless router and that's why the ping is 0ms)
Default Gateway: 192.168.1.254 (this should be your router, but I can't be absolutely sure because DHCP Enabled is No which means you are using a static IP address)

If an Ethernet card was configured to get it's configuration from a DHCP server, you'd see something like this (not all lines are included):

Ethernet adapter Local Area Connection 1:

Connection-specific DNS Suffix . : xxxxxxx.yyy (it depends on your DHCP server)
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (controller make/model)
Physical Address. . . . . . . . . : nn-nn-nn-nn-nn-nn (MAC address of your controller)
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.x (Preferred) - x shouldn't be 1 if it's already used by the Wi-Fi adapter)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : date and time
Lease Expires . . . . . . . . . . : date and time
Default Gateway . . . . . . . . . : 192.168.1.254 (not sure)
...

Jim_the_Greek13 · Jul 6, 2014

Ok, so what do l do now???

noidea_77 · Jul 6, 2014

Jim_the_Greek13 :

Check the device manager if the Ethernet adapter is there. If it has a yellow exclamation mark, install the driver.

Jim_the_Greek13 · Jul 6, 2014

It is there, but there's not a yellow exclamation mark. And there's still the same message.

GhislainG · Jul 6, 2014

Do you see it in Control Panel, Network and Internet, Network and Sharing Center? If so, how is it configured? In particular check if IPv4 is configured to obtain everything from a DHCP server and also make sure your router provides the DHCP service. If not, then use IP address 192.168.1.2 and set all other parameters similar to the Wi-Fi connection (default gateway 192.168.1.254, DNS servers, etc.)

Jim_the_Greek13 · Jul 6, 2014

I do see the ethernet adapter in Network and Sharing Center. But l don't have the knowledge needed now, l think l'm going to need some guidance here, can you please describe what l should do???

noidea_77 · Jul 6, 2014

Jim_the_Greek13 :

And the network adapter is named Intel® I217V?

Jim_the_Greek13 · Jul 6, 2014

Yeah, how did you find out??

noidea_77 · Jul 6, 2014

Jim_the_Greek13 :

It's the name of the network chip on your mobo. Anyway, please plug the Ethernet cable again and look at the little lights. One of it should lit constantly with a cable plugged in. Does it? If yes, run the ipconfig /all command again.

Jim_the_Greek13 · Jul 6, 2014

It was lit the first time, here it is:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jim
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK 150Mbps Wireless Lite N Adapter
Physical Address. . . . . . . . . : 74-EA-3A-90-33-D9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::509e:f24e:fc4c:dd8c%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, July 6, 2014 9:57:41 PM
Lease Expires . . . . . . . . . . : Monday, July 7, 2014 11:10:28 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 125102650
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-41-98-8C-E0-3F-49-7D-E0-1C

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
Physical Address. . . . . . . . . : E0-3F-49-7D-E0-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::491c:44b:6cd9:ed39%3(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.237.57(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 65027913
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-41-98-8C-E0-3F-49-7D-E0-1C

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{1ECC5450-34C3-4CFC-85BB-254EF5B27A71}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:68:132b:920d:31a7(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::68:132b:920d:31a7%6(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 234881024
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-41-98-8C-E0-3F-49-7D-E0-1C

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{BD18468D-B72D-4738-8DBE-AC2C815FAF77}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

noidea_77 · Jul 6, 2014

Yes! We are getting closer now! As you can see, the Intel(R) Ethernet Connection I217-V is set to DHCP, so it searches for a DHCP server on the other side of the cable. The DHCP server is typically build into your router. The IP address 169.254.237.57 tells us, that no DHCP was found, because it is a Windows generated default IP address. What's on the other side of the cable? Is it a router and is the DHCP activated / configured?

Jim_the_Greek13 · Jul 6, 2014

It is a router, which is not configured. What do l have to change???

GhislainG · Jul 6, 2014

You need to enable DHCP on the router or set the Ethernet adapter manually as I suggested in an earlier reply. Do you haver access to the router's configuration and what make/model is it?

Jim_the_Greek13 · Jul 7, 2014

l do have access to the router's configuration and it is a zte zxv10 h108l

GhislainG · Jul 7, 2014

Did you reconfigure it? Is it's IP address 192.168.1.254 or 192.168.1.1? Who manually configured the Wi-Fi controller with IP address 192.168.1.1?

I checked document http://www.wind.gr/files/1/support/exoplismos/exoplismos2zxv10-h108l-user-manual.pdf, but it doesn't provide info on how one enables DHCP and what IP range should be used. Don't change the WAN settings; otherwise you will lose connectivity to the Internet. Other than your PC, what else is connected to that modem? If nothing else, then switching to Ethernet won't help much unless you have an Internet connection that's faster than the Wi-Fi connection. You normally want Ethernet to access other systems at full LAN speed.

Jim_the_Greek13 · Jul 7, 2014

l confured the ip to be 192.168.1.1 because l have a minecraft server, so l had to port forward my router. YOu said modem, l don't have a modem, i only have a router. If you meant router, the only thing that is connected is my pc and sometimes a tablet l have. Also l want to change to Ethernet because the router is next to my computer, and having it wirelessly connected when l could have it wired is not the best option!!!

No wired connection to router

Reputable

Distinguished

Reputable

Titan

Reputable

Titan

Reputable

Titan

Reputable

Titan

Reputable

Distinguished

Reputable

Titan

Reputable

Distinguished

Reputable

Distinguished

Reputable

Distinguished

Reputable

Titan

Reputable

Titan

Reputable

Share this page