- Aug 21, 2013
- 25
- 0
- 10,530
Hey everyone,
I've been having a problem with my internet lately. I'm asking before having to call our company, as I use that for a last resort.
Right now I pay for a 375 Kilobyte per second package, which normally works fine for playing online and streaming movies on most cases. Lately however i've been getting around 275 kilobytes per second, which shouldn't be a problem as we used to have that speed and it would still work just fine. I can still stream movies fine, sometimes multiple movies at once. The problem comes in when trying to play games online or load multiple websites.
If someone browses the internet, the speeds tank. Which isn't normal, for us at least. Also, playing online is impossible. It'll show 68 ping on the server list, and when I get in the server it says the same. When I start moving my character however the ping skyrockets to 1,000 or more.
I've tried removing every device, and only ran one game with nothing else on and it'll still do the same thing. This has been going on since July 4th. Before this we could easily have two computers running online games and stream a movie without hitting pings over 150.
I have unplugged and re-plugged in the modem and router. I also have checked for unrecognized devices on the router list, as far as i'm aware no one is using our internet.
If more information is needed, please ask and i'll try and provide it.
Thanks,
Patrick
I've been having a problem with my internet lately. I'm asking before having to call our company, as I use that for a last resort.
Right now I pay for a 375 Kilobyte per second package, which normally works fine for playing online and streaming movies on most cases. Lately however i've been getting around 275 kilobytes per second, which shouldn't be a problem as we used to have that speed and it would still work just fine. I can still stream movies fine, sometimes multiple movies at once. The problem comes in when trying to play games online or load multiple websites.
If someone browses the internet, the speeds tank. Which isn't normal, for us at least. Also, playing online is impossible. It'll show 68 ping on the server list, and when I get in the server it says the same. When I start moving my character however the ping skyrockets to 1,000 or more.
I've tried removing every device, and only ran one game with nothing else on and it'll still do the same thing. This has been going on since July 4th. Before this we could easily have two computers running online games and stream a movie without hitting pings over 150.
I have unplugged and re-plugged in the modem and router. I also have checked for unrecognized devices on the router list, as far as i'm aware no one is using our internet.
If more information is needed, please ask and i'll try and provide it.
Thanks,
Patrick
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