Good morning all, and TIA for reading this thread!
I built this computer about 8-9 months ago:
http://pcpartpicker.com/p/RXZjpg
and have been having some very intermittent Blue Screen of DEATH that points towards atikmpag.sys during the memory dump (Screen here: http://imgur.com/T95x4dW ). It happens at very infrequent and inopportune times when gaming (Counterstrike Global Offensive). The screen will freeze and the audio that immediately played at that time will stutter/repeat for ~5-10seconds and then the screen will display as shown above. I get a "System as recovered from a critical failure" message upon rebooting and I go on my merry way. I reboot the game and sometimes it will continue to play with no problems, sometimes it will fail again shortly. I cannot repeatably do an action and get the failure to occur, so it seems to be some form of instability.
I am not running any overclock or extra performance, just the standard hardware.
Running HWMonitor, temps dont reach past 55C, so overheating is not the issue.
CS:GO just released a new update and since then, the system seems much less stable. I will get 2-3 crashes during a 1 hour match and I just cant tolerate that sort of instability. I had gone ~3-4 months without any failure of the system and had wondered if the latest GPU driver update was the fix.
What I have done so far to troublehsoot:
I uninstalled the AMD Drivers through their AMD program and through Control panel. I found the most recent version of drivers through AMD and installed them again. I did NOT run any specific CCleaner or driver uninstall utility prior to re-installing, so that may be the next option.
I have also updated BIOS and UEFI to the most recent version and VGA adapter drivers are up to date according to ASROCK's available driver list.
I had done a lot of the Googles and saw that maybe it was memory instability, so I removed 1 of the RAM sticks and kept the other in Slot 1 and got failures. I switched sticks and still got failures, so either both sticks are bad or neither of them are bad and its something else.
I fully removed the MSI GPU and played on the OBVideo and while it "worked" it was horribly under powered. I was not able to get anything resembling good performance without a GPU. I played ~2hours without the GPU and didnt see any failures, but that makes sense if it is the MSI driver's issue (it wouldnt be used during OBV function).
Last night I found an older Nvidia Galaxy card from my old tower, plugged it in, updated drivers and it seems to run OK. I played for about 30min without issue and it felt SO much better than the OBV, but the graphics cant be turned up past "LOW" on all settings or the system just bogs down.
Can anyone help me figure out what the next step is? I have run Furmark for HOURS without a failure as well as memtest/CPU stress testing with good results.
If I cant find a suitable fix for this soon, I may just spend an additional $130 and pick up an NVidia Geforce GTX 750Ti and hope the drivers for that are more stable. Its a fantastic card for the money, but the 7770 GHZ is also at the top of its price point for performance.
Again, sorry for the long wind, but I figured i would get as much info into here to start with as I could.
Regards,
Derek
I built this computer about 8-9 months ago:
http://pcpartpicker.com/p/RXZjpg
and have been having some very intermittent Blue Screen of DEATH that points towards atikmpag.sys during the memory dump (Screen here: http://imgur.com/T95x4dW ). It happens at very infrequent and inopportune times when gaming (Counterstrike Global Offensive). The screen will freeze and the audio that immediately played at that time will stutter/repeat for ~5-10seconds and then the screen will display as shown above. I get a "System as recovered from a critical failure" message upon rebooting and I go on my merry way. I reboot the game and sometimes it will continue to play with no problems, sometimes it will fail again shortly. I cannot repeatably do an action and get the failure to occur, so it seems to be some form of instability.
I am not running any overclock or extra performance, just the standard hardware.
Running HWMonitor, temps dont reach past 55C, so overheating is not the issue.
CS:GO just released a new update and since then, the system seems much less stable. I will get 2-3 crashes during a 1 hour match and I just cant tolerate that sort of instability. I had gone ~3-4 months without any failure of the system and had wondered if the latest GPU driver update was the fix.
What I have done so far to troublehsoot:
I uninstalled the AMD Drivers through their AMD program and through Control panel. I found the most recent version of drivers through AMD and installed them again. I did NOT run any specific CCleaner or driver uninstall utility prior to re-installing, so that may be the next option.
I have also updated BIOS and UEFI to the most recent version and VGA adapter drivers are up to date according to ASROCK's available driver list.
I had done a lot of the Googles and saw that maybe it was memory instability, so I removed 1 of the RAM sticks and kept the other in Slot 1 and got failures. I switched sticks and still got failures, so either both sticks are bad or neither of them are bad and its something else.
I fully removed the MSI GPU and played on the OBVideo and while it "worked" it was horribly under powered. I was not able to get anything resembling good performance without a GPU. I played ~2hours without the GPU and didnt see any failures, but that makes sense if it is the MSI driver's issue (it wouldnt be used during OBV function).
Last night I found an older Nvidia Galaxy card from my old tower, plugged it in, updated drivers and it seems to run OK. I played for about 30min without issue and it felt SO much better than the OBV, but the graphics cant be turned up past "LOW" on all settings or the system just bogs down.
Can anyone help me figure out what the next step is? I have run Furmark for HOURS without a failure as well as memtest/CPU stress testing with good results.
If I cant find a suitable fix for this soon, I may just spend an additional $130 and pick up an NVidia Geforce GTX 750Ti and hope the drivers for that are more stable. Its a fantastic card for the money, but the 7770 GHZ is also at the top of its price point for performance.
Again, sorry for the long wind, but I figured i would get as much info into here to start with as I could.
Regards,
Derek
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