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Gateway E-4650, Windows 7 leaves no sound, poor video playback, other things

Last response: in Windows 7
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July 7, 2014 5:25:53 PM

Put 7 Pro on a blank drive in this Gateway. (Had been running XP Pro.) Screen looks okay, but no sound, and video playback is very low resolution. Again, the screen itself looks fine. We're only talking playback of video recordings that's not so hot.

I checked under system, and device manager shows these three items with exclamation points-

Multimedia Audio Controller
Network Controller
PCI Modem

All of them showed the same cause, namely-
"The drivers for this device are not installed. (Code 28)".

Found the mother board is a "IUMV20811036 AA A57887-301". From searches, it seems the key part starts at the "AA", or even the part after that.

Any suggestions on how I can get things running normally? Lost cause?
a c 594 $ Windows 7
July 7, 2014 5:31:35 PM

Install the relevant drivers.
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July 7, 2014 8:39:06 PM

USAFRet said:
Install the relevant drivers.


:ouch: 

Good grief! THAT is the answer!

Certainly never would have thought of it on my own.

Oh, a side question-
Care to point me in the right direction on where I can FIND the drivers for those three items? That was the point of asking here...

For help, not for statements of the obvious. :ange: 
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July 8, 2014 6:48:07 AM

USAFRet said:
gateway.com would be the place to start

http://us.gateway.com/gw/en/US/content/drivers-download...


Been there, done that.

They don't even list my model number. Worse, their system refuses to accept the serial number for my machine, insisting it has to be a much longer number.

A Gateway tech checked my machine out over the internet, found and GAVE ME that serial number a few years ago.

So much for consistency.
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a c 594 $ Windows 7
July 8, 2014 7:30:53 AM

gastrof said:
USAFRet said:
gateway.com would be the place to start

http://us.gateway.com/gw/en/US/content/drivers-download...


Been there, done that.

They don't even list my model number. Worse, their system refuses to accept the serial number for my machine, insisting it has to be a much longer number.

A Gateway tech checked my machine out over the internet, found and GAVE ME that serial number a few years ago.

So much for consistency.


Possibly from Intel then.

Searching - A57887-301 brings us to here:
http://www.intel.com/support/motherboards/desktop/archi...
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!