my computer cant read the mouse and keyboard

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J

jinja

Reputable
Jul 10, 2014
4
0
4,510
after a resent restoration of my computer it has refused to read the mouse or the keyboard but the desk icons top are there
 
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herrwizo

herrwizo

Illustrious
Feb 17, 2009
5,152
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Please define "restoration". Did you restore the system drive partition, reinstall windows, change hardware (including BIOS reset)?

Can you enter BIOS with del key at startup? If not, do you have any PS/2 compatible keyboard around you can use to try to do it? In BIOS there is a setting for "Legacy USB devices" which needs to be turned on for USB mouse and keyboard can be recognized.

Also check in your BIOS whether or not your USB ports are disabled alltogether.
 
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J

jinja

Reputable
Jul 10, 2014
4
0
4,510
thanks herrwizo;but my restoration was just to update my resent settings because my audio was not working well i recovered the sound audio but lost the mouse and keyboard functions
 
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herrwizo

herrwizo

Illustrious
Feb 17, 2009
5,152
43
40,240
This might be due to an IRQ conflict. First check the settings i recommended in the previous post, and then try disabling onboard hardware you don't need (most likely serial and parallel port - just disable them in BIOS; if you have onboard VGA plus discrete graphics, disable onboard to free some resources).
 
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J

jinja

Reputable
Jul 10, 2014
4
0
4,510




 
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J

jinja

Reputable
Jul 10, 2014
4
0
4,510
am getting help from this forum but seems like am still stark because i can put my computer in safe mode or start up settings but immediately after i start windows that's the end of my keyboard and mouse i have transferred my HDD to another system unit but still the same case.still need help
 
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