BSOD every day

nyxanna · Jul 10, 2014

I started getting BSOD pretty much every day.

The computer just restarts automatically and Windows gives me a message that it had to shut down unexpectedly with BSOD information.

Sadly I don't know how to use these files so I'm showing them to you in hope of finding out what the cause of this could be.

The DMP file:
http://speedy.sh/Xc7xa/071014-5038-01.dmp

The XML file:
http://speedy.sh/c8hzT/WER-9079-0.sysdata.xml

Thanks in advance.

noidea_77 · Jul 10, 2014

Use BlueScreenView from here http://www.nirsoft.net

nyxanna · Jul 10, 2014

Thanks for the reply. That helped.

There's 2 items in the list.
atikmdag which is part of the ATI driver. I guess a reinstall would fix this.

The second item is ntoskrnl.exe.
I'm not sure what this is but it seems to be part of the Windows installation and I have no idea what to do with it. Should I try to reinstall Windows or is there another way of fixing this file?

noidea_77 · Jul 10, 2014

Take a look in event viewer as well. Any I/O-errors on the disk or timeouts? And download memtest86 and test your ram.

gamerk316 · Jul 10, 2014

The files listed are simply where the crash occurred, its quite possible, if not likely, the damage was done by someone else.

Anyway, can't view the dumps at work; can you post either the Bug Check Code (something like 0x0000001A) or Bug Check String (something like MEMORY_MANAGEMENT)?

In the meantime, run a memory test (I recommend memtest86+) and see if you get any RAM failures.

nyxanna · Jul 10, 2014

I re-installed the AMD drivers and I'm gonna wait and see if I'll get another crash. I actually do remember that some time ago when I installed the drivers the installation showed that it was done but some errors happened.

After running the memory test for an hour I didn't get any errors. I might run it at night since I run 16 GB and it'll take a while.

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BSOD every day

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