Random Reboots Only When Gaming

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WintyFree

Reputable
Jul 11, 2014
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4,540
In the Event Viewer there is a series of errors called "EventLog 6008" and "Kernel-Power 41". Every time I try to play within a few minutes of any and every game the Computer Reboots.

iI have checked for Malaware both myself and with a remotely accessed MS agent. I tried SFC Scans and came up clean. Checked Even Viewer and only saw those few errors. Ran Verifier and recieved no BSODs. Used MemTest86 and recieved no errors. Could not do "Perfmon /Report" and used Defender to search for Viruses. I also used MalawareBytes to clear out Rootkits. (There was none).

I have tried many troubleshooting methods and I am now desperate and finnaly resorting to forums.

Here are my specs...

Windows 8.1 Professional
64 Bit
Only OS Installed (Does Windows 8 Pro count?)
OEM Vers.
Custom Built System
1 Month Old

Desktop Specification...
CPU: AMD A-10 7850K
GPU: EVGA GTX 750 Ti
MOBO: Asus A78M-A
PSU: Corsair CX430 430 Watt Power Supply

*Note: When attempting to run "Perfmon /Report" it says; The operator or Administrator has refused the request....
 
Solution
bgunner
Yes it is in the EUFI/Bios they are the same thing. EUFI just allows for the use of a mouse and for the Bios makers to make it "Prettier" in there.

The value will depend on the equipment installed and the board itself. Because every chip is different there is no rock solid answer to this question. Usually the CPU-NB voltage will be stable around 1.25V and the NB/North Bridge will be stable around 1.15 - 1.25V. These are averages and subjective to each different board. Now because you are not OCing you may be stable at lower voltages.

This is not a guaranteed fix but because of the way the issue is described, this is what I recommend to try first for a solution. The north bridge will cause random crashes while GPU is stressed and be...
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bgunner

bgunner

Judicious
Feb 13, 2009
5,144
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32,515
Yes it is in the EUFI/Bios they are the same thing. EUFI just allows for the use of a mouse and for the Bios makers to make it "Prettier" in there.

The value will depend on the equipment installed and the board itself. Because every chip is different there is no rock solid answer to this question. Usually the CPU-NB voltage will be stable around 1.25V and the NB/North Bridge will be stable around 1.15 - 1.25V. These are averages and subjective to each different board. Now because you are not OCing you may be stable at lower voltages.

This is not a guaranteed fix but because of the way the issue is described, this is what I recommend to try first for a solution. The north bridge will cause random crashes while GPU is stressed and be a hard piece to diagnose.
 
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Solution
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WintyFree

Reputable
Jul 11, 2014
33
0
4,540
Okay, I'm currently on chat with another MSoft Agent and will try your option soon. I will notify you of the results immediately afterwards.

Update: So i uninstalled my display device and I ran a game (WoT at 1 FPS, lol) and no random reboots. The problem absolutely has to be my Graphics Card. For now i'm going to sleep over the results of today after hours of troubleshooting. If anyone has any input to give, it is much appreciated regardless of what it's worth.
 
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bgunner

bgunner

Judicious
Feb 13, 2009
5,144
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32,515
Besides the PSU being of low build quality, Why do you want to replace it?

Have you tried different drivers for the GPU? Some times drivers can cause this issue. If you were running the latest driver try using an older driver and see if the issue remains. If so try the card in a different machine to see if the issue is present in a different machine. If it is RMA the card if still under warranty. IF the issue is not present in another machine we can start looking at other causes. Basically you need to test the card to be sure the card is good and go from there.

EDIT: did you try and up the NB voltage? The PCI-e slot that the GPU gets plugged into is directly connected to the NB. If the driver is uninstalled then the GPU is not stressing the NB. If the NB is the issue, the PC will not crash unless the NB is stressed. Most commonly done by the GPU.
 
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WintyFree

Reputable
Jul 11, 2014
33
0
4,540
Well, I am now seeing your post but I think it's a bit late considering the PSU. Turns out it was faulty to some degree when I contacted Corsair and EVGA about it. The +12V reading in the BIOS was saying 11.6, which was apparently very low. So the next day (This morning) I went and exchanged the PSU with an EVGA 500B. Don't know if it's a bad choice but at least it isn't faulty. When the new one was plugged in it read 12.06 to 12.1.

Update: Fixed it, no reboots! Guess it's down to the PSU. If the 12V reading sucks and is low, swap it out and return it. Ask your GPU manufacturer if the reading is okay, if not there is your answer.
 
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