I have been assigned to repair a computer. I am having some major issues, however, and I am seeking some advice.
It has Windows 7 Enterprise, 32 bit, however the system itself is a 64-bit system. I figured this is probably the reason why a lot of the system updates aren't right, and the system itself acts rather slow and buggy in many ways, and device drivers not working or set up very well. I understand that this usually doesn't affect it very much, just doesn't make it live up to it's potential.
Anyway, I told her we should at least get a 64-bit OS running on the machine, and that whoever installed this for her installed the wrong one. As you may know, Enterprise is not an edition of Windows that has supported ISO releases. She says, "Sure, no problem. I do taxes on that computer, and I need to get my old customer's tax files off that computer." I said sure. So I back up all these files, place them onto her new computer, using Drake Tax software...this is a very confusing piece of software, and the backup data I make from the Enterprise computer to be imported to her other computer is NOT importing correctly, and there seems to be no plausible way that this data gets imported well.
This computer originally came with Windows Vista. I want to use her recovery partition to recover it back to at least a 64 bit state so it can receive proper updates. BUUUUUT, it seems this computer is the only one that we are properly getting to access these tax documents under Drake.
SOOOO, could I clone this hard drive onto another hard drive, then reinstall vista, make it the new bootable Hard drive, and then add the cloned one(the one with all the tax files and proper configurations) as a secondary drive? Would there be registry problems preventing this software from running???
It has Windows 7 Enterprise, 32 bit, however the system itself is a 64-bit system. I figured this is probably the reason why a lot of the system updates aren't right, and the system itself acts rather slow and buggy in many ways, and device drivers not working or set up very well. I understand that this usually doesn't affect it very much, just doesn't make it live up to it's potential.
Anyway, I told her we should at least get a 64-bit OS running on the machine, and that whoever installed this for her installed the wrong one. As you may know, Enterprise is not an edition of Windows that has supported ISO releases. She says, "Sure, no problem. I do taxes on that computer, and I need to get my old customer's tax files off that computer." I said sure. So I back up all these files, place them onto her new computer, using Drake Tax software...this is a very confusing piece of software, and the backup data I make from the Enterprise computer to be imported to her other computer is NOT importing correctly, and there seems to be no plausible way that this data gets imported well.
This computer originally came with Windows Vista. I want to use her recovery partition to recover it back to at least a 64 bit state so it can receive proper updates. BUUUUUT, it seems this computer is the only one that we are properly getting to access these tax documents under Drake.
SOOOO, could I clone this hard drive onto another hard drive, then reinstall vista, make it the new bootable Hard drive, and then add the cloned one(the one with all the tax files and proper configurations) as a secondary drive? Would there be registry problems preventing this software from running???
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