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Seagate Goflex malfunction

Tags:
  • External Hard Drive
  • Storage
  • Computers
  • Seagate
Last response: in Storage
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July 12, 2014 8:26:12 AM

My 5 year old seagate GoFlex Desk external hard drive has malfunctioned. It is not recognized by my windows 7 computer. The white light is on but I can not get the computer to detect it. I have tried rebooting several times, unplugging all cables and when I got to click on start>computer it is not there. Its out of warrentee I would assume so I don't know what I can do to retrieve my data. Can someone help me. Thank you so much.

More about : seagate goflex malfunction

a c 360 G Storage
July 12, 2014 12:01:48 PM

Data not backed up to another drive? very unwise to rely on a single drive as they can fail without warning, in fact all drives will fail at some point.

Try testing it with SeaTools, and if it fails the test I'm afraid only an expensive data recovery service can do anything with it. SaeTools is here: http://www.seagate.com/gb/en/support/downloads/item/sea...
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