AMD 7970 Issues

p4nz3rm4d

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Hi everyone

I have a PowerColor 7970 running at stock, bought in 2012 that has suddenly developed a discolouring/artifacting issue. The pics below show the issue. The issue appears from the BIOS through to a successful Windows boot. After booting into Windows, I can only use the PC a few minutes before it crashes (usually a grey pinstripe screen).

A bit of background info; this issue appeared a few weeks back under heavy strain only. I simply believed it to be a temperature issue because while running Furmark, it cut out almost every time at the same temp. After underclocking it a bit, the card was stable with the same benchmarks. I then bumped the clocks up until I reached the stock ones and the issue seemed to resolve itself. It stayed this way for +-3 weeks.

Yesterday, I was playing The Wolf Among Us and I suddenly got a grey screen. Restarting my PC after letting it cool for a while, I see the effect in the pictures.

What I have tried:

Running previous drivers
Cleaning out the heatsink (temps improved a bit)
Running it on another PC
Running onboard graphics and a different GPU successfully (ie, I believe the issue isolated to the GPU)
Reseating the card and checking power connectors

After all of these attempts, I still get the same issue. Before I go out and buy another GPU, I just want to see if anyone has a possible solution, or a reference to this issue that I can look up.
Many thanks in advance




 
Solution
If you get artifacts in the BIOS that's a good sign the card is toast. Maybe spent too much time in Furmark? Stress software like that can easily damage hardware if left running too long as it's purpose is to overload the hardware. I'd recommend getting yourself a 280X, they just dropped in price, and limit using Furmark to a max of 10 minutes to test stability. If you see artifacts in Furmark then close it out immediately.

xxisubzeroixx

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Could be worth checking if the card is still in warranty, a lot of these cards have a 3 year warranty.

If you can narrow the problem down to a temperature issue it might be worth replacing the thermal compound.

Make sure you get the correct compound if you do this (research it).

 

p4nz3rm4d

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The card is out of warranty unfortunately, and since the issue is persisting even once at room temperature into a boot with no usage yet, I can pretty much assume it isn't heat. It no longer suddenly develops once heated like it did, but from a cold boot.
 

regularguy290

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If you get artifacts in the BIOS that's a good sign the card is toast. Maybe spent too much time in Furmark? Stress software like that can easily damage hardware if left running too long as it's purpose is to overload the hardware. I'd recommend getting yourself a 280X, they just dropped in price, and limit using Furmark to a max of 10 minutes to test stability. If you see artifacts in Furmark then close it out immediately.
 
Solution

p4nz3rm4d

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Iv'e never overdone the stress tests (couple mins tops), and thanks for the recommendation.