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Computer Freezes then restarts - Windows 8.1

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  • Computers
  • Windows 8
Last response: in Windows 8
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Anonymous
July 13, 2014 12:27:22 PM

I have recently built my PC and it has started to freeze and restart around once or twice a day or so. I have checked the Windows Minidump file and included the details below.

==================================================
Dump File : 071314-6156-01.dmp
Crash Time : 13/07/2014 19:21:56
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff802`8333c0f3
Parameter 3 : ffffd001`a4d962c0
Parameter 4 : 00000000`00000001
Caused By Driver : au630x64.sys
Caused By Address : au630x64.sys+2856c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\071314-6156-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 298,336
Dump File Time : 13/07/2014 19:22:32
==================================================

I hope you can help, thanks!

More about : computer freezes restarts windows

Best solution

a b * Windows 8
July 13, 2014 6:42:16 PM

au630x64.sys is a realtek network driver (you should start by looking for a update)


Realtek 8101E/8168/8169 NDIS 6.30 64-bit Driver for Realtek 8136/8168/8169 PCI/PCIe Adapters
http://www.realtek.com.tw/downloads/downloadsView.aspx?...
(you have to dig around to find the correct driver)


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