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XBox 360 Stuck

Tags:
  • Video Games
  • stuck
  • Xbox 360
  • Failed Update
Last response: in Video Games
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July 13, 2014 3:15:34 PM

My nephew has an XBox360, the latest model not the older beige ones, that is stuck on an update screen that has no options to quit or back out of.

Error: 3f45-3f4a-b800-0f00-c000-c0013

From what I know, someone stuck a game (GTA5) in the console and it tried to update but the system wasn't plugged into the network or anything and the disc was kinda scuffed up. The guy (not overly bright) got pissy and chucked the disc out. Now my nephew is stuck on this screen.

I tried posting to the xbox forum, but, no 'new thread' buttons or anything so can't add... not sure if my account has an issue or the site.

Anyways... can't get out of thye screen so, simply running an update isn't an option. I tried putting an update onto a CD and onto USB and doesn't do anything either. Tried holding in the power button, power/sync, any kinda of reset combo I could think of but also, no luck.

So... xbox is stuck on the error screen, and it's the only screen accessible.

Any ideas?

More about : xbox 360 stuck

July 13, 2014 3:25:19 PM

There are lots of small, different updates that achieve the same goal. The only hope is to try a copy of GTA5, as it should have the EXACT same update as before. Once you get stuck in an update from a certain game, it needs that games again. USB sticks, other games, etc, can't get out of it.

About the only thing I can think of.
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July 13, 2014 5:00:24 PM

Sucks that they don't have some sorta reset... like if my computer gets messed up I can put an install disc in, reboot and just format and start over.

Not sure if can get a copy of that game... and worried if I buy him one, it may be a different edition/print or something (I don't play console games so no idea what versions of GTA5 there are).

Rare time when I miss video rental stores.
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October 13, 2014 4:26:30 PM

Well, friend at work had GTA5 so borrowed a copy (finally) stuck it in and nothing... same screen, no cancel, and now the controller won't connect. :S
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October 13, 2014 4:36:29 PM

Was it a system update?? if it was get the update put it on a flash drive
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October 13, 2014 4:37:58 PM

Nope doesn't work, tried that in the original post.
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October 13, 2014 4:38:37 PM

But did you turn it off first before you tried. Extract the update then plug in turn it on
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October 13, 2014 4:45:23 PM

Yes... tried on USB, CD... before and after turned on, restarted with plugged in, etc... wouldn't work. Furthest I could get was it at least trying to read then telling me update not on disc or something like that because would only look for the location where the update started from... can't recall the exact wording because was in July when this originally started.

I got a copy of GTA5 thinking it would work, but now the controller won't connect... very annoying. Also why I don't buy consoles... at least on a desktop computer, push comes to shove I can format C:\ and start over again. This is my nephew's system. If it was mine I'd sell it as parts and move on but, he's a bit upset about the whole thing so I'm kinda stuck trying. :S
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October 13, 2014 4:48:39 PM

Mmm cant remember if you have to copy the system folder with that update too. Take the files out of that system folder then try again..If the files are in that system folder

Turn it off for a few secs then back on. Put the flash drive in first before you turn it on
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October 13, 2014 4:52:20 PM

Well, back when it happened I tried everything and finally was told on this and another forum to get the GTA5 disc because update is stuck and needs the same version of update to complete but, can't get it to even try now that the controller won't connect. Lights up and tries but won't sync at all.

Was hoping there would be some sorta fix for it either software or some kinda master flash/reset procedure to force through a firmware or something like an iPhone has or something.
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October 13, 2014 7:02:08 PM

So... found a post that said to open the CD drive, take the disc out, pull the power cord out, push the drive back halfway, plug in, turn on... when comes to the error, put the CD in.

Tried... got the screen up where it's trying to update, which quickly goes to about 60%, hangs there and then the error.

Tried USB again, and after maybe 5% says can not read from disc, and the rest of the original error as well. Put the disc in, and same deal... 60% and error.

No hard drive. Saw a post saying to reseat the drive. This has the internal 4GB. I'm assuming if the memory board is shot I'd get no screen at all?
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October 14, 2014 12:53:31 AM

The 360 has a recovery mode of some kind, but I'm not sure if it'll fix anything. The following should trigger a factory reset.

Remove all discs and external drives from your Xbox, then power it off. Press the middle button on your controller to power it back on and, as soon as you see the led ring light up on the console, hold down the Y button and the right trigger.
The Xbox logo should show, but you need to keep those buttons pressed.
Eventually, it will reboot, and at that point you can stop pressing the two buttons.

I used this once, but on an arcade model (white/beige, bulky old model); the slim one (black, sleek new models) should have it too.
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