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Dead hard drive?

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July 13, 2014 6:53:56 PM

I caught some kind of virus today and thought I would just get rid off it by restoring the system to a previous date(two weeks ago). Everything went smoothly. I got the message that the system had been restored. When I open the internet explorer, the system froze. I restart the computer and it stuck at loading Windows, showing only the Windows logo flashing. Then there was a blue screen with the message of "system dump". The next thing I know I couldn't start the computer at all. I tried to reinstall Windows but there was no hard drive to install it to.
I tried checking the hard drive in a external case to see another computer would recognize it through USB. The power would not even turn on, eventhough it works fine with my existing external hard drive.
Is it really dead? Is it still salvageable? There are some pictures and videos of my kids that I really want to retrieve.
What are my options?
Thanks for any advice in advance.

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July 13, 2014 7:12:33 PM

Thanks for the suggestion. The problem is that a different computer would not detect the drive since I could even power it on.
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July 13, 2014 7:20:00 PM

straveler14 said:
Thanks for the suggestion. The problem is that a different computer would not detect the drive since I could even power it on.


Then it looks like it is dead! If it will not power ON the easy ways of data recovery will not work. Professional data recovery services are too expensive; over $1,000.

Going forward don't forget to make frequent and regular backups on to an external drive.
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July 13, 2014 7:22:32 PM

Whats the make and model# of the drive (from the label on it)
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July 13, 2014 8:06:46 PM

WD5000AAKS.

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