Plz Help! Frustrated..

TrevDOGG

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Jul 13, 2014
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I recently upgraded my video card from an AMD 7750 to a Gtx-750ti and my comp has been crashing ever since.. I immediately thought it was my psu (300W) so I bought a new one, Thermaltake TR2 (430W), and I'm still having the same crashing. The computer crashes whenever I play games on Ultra settings or really whenever I start any graphically demanding game.. Diablo3, Divinity:Original Sin (ultra settings) etc.. I have an ibuypower NE615FX, which is an AMD FX-4300 (3.80ghz) 8GB DDR3 1TB HDD windows 8 computer. The computer plays games like DOTA2 and Hearthstone relatively without issue, although it has even crashed once during a Dota2 game. Can anyone offer any insight on this?? I'm of course pretty frustrated at this point.. I've also refreshed the PC completely and it's still crashing.. PLZ HELP!!
 

Remixex

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Mar 18, 2014
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430W is low...that's some bad news, i would get a 550-650 W range, of good brand like corsair, Seasonic, or XFX, if this didn't happen before then i think your guess is right, the PSU is the party pooper, i am amazed you could run an FX 6300 AND a 7750 on a 300 W PSU, i would also test that psu with the 7750 to see if it isn't faulty, but as i said i would get a 600 W PSU...

EDIT= i just read it is the 750 Ti....it is supposed to use less power than the 7750...maybe the card was the faulty one, did you uninstall previous drivers and updated the Nvidia ones?
 

TrevDOGG

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Jul 13, 2014
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Yeah to be clear I have an FX-4300.. but yes I uninstalled the old AMD drivers and installed the newest geforce drivers and this problem persists.. I can only think of returning this PSU and getting a way higer wattage one like you said.. Thank you btw for your help
 

Karadjgne

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Usually the biggest problem with gpus ceasing is the drivers. When switching designs from AMD to nvidia, its highly recommended you totally uninstall everything AMD related. If that means going into the registry and delegating everything tagged AMD, do so. It's not uncommon for some to have totally wiped out windows, and started with a complete fresh install.

While not a very good unit, the tt psu should be enough as the gpu generally will draw less than 100w, even with an additional power connector.

If its not a driver compatibility issue, since this happens on ultra when the gpu is pushed hard, look for a thermal issue. Realtemp is free and small, easy to run. The gpu should run less than 80C when pushed. If it is higher, look for a better case cooling solution. Add a fan blowing directly on the gpu, move cables or HDD cage out of airflow path etc.
 

TrevDOGG

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Jul 13, 2014
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Gotcha I will do the Realtemp idea, but lemme say I had this issue immediately upon booting up with the new 750 ti card and my old 300W psu, so I know that psu is having the same problem, then I bought this 430W psu and am having the same result. Also can I ask you, when you say to uninstall everything AMD in the registry, how do I go about doing that? i only went into device manager and unistalled AMD drivers, plz tell me how to thoroughly uninstall these drivers if you can? thx
 

Karadjgne

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Start button. At the bottom is an option 'run'. Type in 'regedit' that will allow you to edit th registry. Very first thing, save a backup. The registry is the BIOS for software, so its vital you don't screw it up. Top left corner are the 'file' buttons, look for 'search' type in 'amd' with your pc highlighted, it'll take toy to where the registry has a listing. Delete the key on the left pertaining to that key. Hit 'f3' and it'll take you to the next one. Do that for the entire registry. Do NOT mess with the backup. If something goes wrong, make a copy of the backup to use for the registry. This is advanced level stuff, so be careful and take plenty of time to be exactly sure of what you delete.
 

TrevDOGG

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Jul 13, 2014
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Karadjgne

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well, 2 things, 1. I am useless at dumps, lol, but there are those here who are absolute wizards with them. 2. run the realtemp, see if the reason your gpu is crashing is thermal. it only takes a few mins, and is one more step to eliminating any worries. I would ask in the forums for help with that minidump though, you'll get a better answer than what I can give there.
 

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