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Computer crashes after waking up from sleep ( Windows 8)

Tags:
  • Crash
  • Computers
  • Windows 8
  • Laptop Screen
  • Sleep Mode
  • Blue Screen
  • HP Pavilion
Last response: in Windows 8
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July 13, 2014 11:47:37 PM

Hello,
Whenever my computer goes to sleep, I wake it up by moving my mouse. But after a while there will be a black screen then there is a blue screen with white lines everywhere, then the computer crashes and reboots! Please help!
Thanks!

More about : computer crashes waking sleep windows

July 13, 2014 11:51:58 PM

Any other details such as GPU, OS, CPU, Motherboard, ect. would be very helpful for starters.
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July 13, 2014 11:55:53 PM

Product Name g6-1c40ca
Product Number A1V30UA
Microprocessor 2.3GHz/1.4GHz VISION A6 Technology from AMD with AMD Quad-Core A6-3400M Accelerated Processor
Memory 4GB DDR3 SDRAM (2 DIMM)
Memory Max Maximum supported = 8GB
Video Graphics AMD Radeon HD 6520G Discrete-Class Graphics
Video Memory Up to 3061 MB
Hard Drive 750 GB 5400RPM
Multimedia Drive SuperMulti DVD burner
Display 15.6-inch diagonal HD BrightView LED-backlit Display (1366x768)
Network Card 10/100 Ethernet LAN
Wireless Connectivity
802.11b/g/n WLAN
Bluetooth
Sound
SRS Premium Sound with Altec Lansing speakers
Keyboard Full-size keyboard
Pointing Device Touchpad with multitouch gesture support and on/off button
External Ports
Digital Media Card Reader for Secure Digital and Multimedia cards
3 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ -45 (LAN)
1 Headphone-out
1 Microphone-in
Dimensions 14.72" (L)x 9.65" (W) x 1.20" (min H)/1.43" (max H)
Weight 5.22 lbs
Security
Kensington MicroSaver lock slot
Power-on password
Accepts 3rd party security lock devices
Power
65W AC adapter
6-cell 47WHr lithium-ion battery
What's In The Box HP Webcam with integrated digital microphone
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July 14, 2014 12:21:51 AM

Ok so it's a laptop.

I would say it's a driver issue or a cooling issue.

Start by going to the amd website and finding your latest driver
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July 14, 2014 1:14:25 AM

I updated my drivers, but still have the same issue! Please help!
Thanks!
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!