Toshiba 500GB External 3.0 USB drive. I cannot get it to show as a drive under my computer.

bombman7

Reputable
Jul 14, 2014
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0
4,510
I have a Toshiba 500GB External 3.0 USB drive. I cannot get it to show as a drive under my computer. When I check the Device Manager, it is functioning properly and is up to date with drivers; however, when I go to Disk Management, I am told that I must initialize a disk before Logical Disk Manager can access it. When I attempt to do either (MBR or GBT), I get an error stating the request could not be performed because of an I/O device error. How can I recover data from this drive?