PC freezes when left inactive

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petgrill

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Jul 14, 2014
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4,510
Hi there,
i bought a new pc with parts i selected myself and now it freezes everytime i leave the room...
propably right before it goes to turn off the monitor. i am thinking of giving it back to the company i bought it from...
can anyone help?

RAM gskill 2400 2x4GB
SSD samsung 120GB
Motherboard GIGABYTE GA-Z97M-D3H

this are its specs:
http://speccy.piriform.com/results/Jd7rjnjF1hMfztNpK4VIKFB

thanks in advance
 
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petgrill

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Jul 14, 2014
4
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4,510


its not easy for me to change the PSU (i dont even have access to one) is there another way to test it?
(btw computer stays on when it freezes)
 
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ZippyPeanut

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Dec 26, 2012
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Hi, Petgrill.

We need more information.

How old is the computer, and has this problem been happening from the beginning? Or did it start happening sometime later? Also, is the SSD the only storage you have? If so, how much space on the drive is currently being taken up?
 
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petgrill

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Jul 14, 2014
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i just bought the pc it is 1 week old
it started from the beggining
SSD is the only storage i have in this setup
69.6 GB free of 111GB
 
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ZippyPeanut

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Dec 26, 2012
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Hmmm…

As long as it doesn’t void the warranty, open the case (after powering off and unplugging the computer) and make sure all components are tightly plugged in and securely connected. Make sure that everything that is plugged into the power supply is snug, and ensure that you RAM sticks are firmly socketed. Sometimes things can get jostled around when transported. If this doesn’t work, then you’ll need to find a way to do as doomiz advises.
 
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petgrill

Reputable
Jul 14, 2014
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4,510

ok ill give it a try and post results
 
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