Internet connection going really slow all of a sudden

Hey Guys! Lately my internet connection has been going really slowly, this morning before lunch, it was going really fast (11.2mbps download speed) but now it has dropped to under 0.24mbps download. I did two speedtests, one on my laptop and another on my ipod. Both speedtests got under 10ms ping, but under 0.25mbps download and upload. Here is the speedtest from my laptop:
http://www.speedtest.net/result/3624197020.png
I really don't know why it is doing this, because it has never done this before. I have no malware programs running and pretty much nothing else aswel. Could I have wasted all of my internet since it's going really slow on my laptop and my ipod? Thanks to anyone who can help me!
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  1. When that happens to me I just restart my router, that fixes the problem.
  2. Phillip Corcoran said:
    When that happens to me I just restart my router, that fixes the problem.


    Tried that a few times, made absolutely no difference at all.
  3. Then contact your net access provider to check if it's caused by temporary problems at their end or in your area.
    Establish whether or not it's them before troubleshooting at your end.

    If your net provider says there is nothing wrong at their end or locally, consider replacing the router.
  4. Phillip Corcoran said:
    Then contact your net access provider to check if it's caused by temporary problems at their end or in your area.
    Establish whether or not it's them before troubleshooting at your end.


    Let's say it was the internet that ran out, how would I still be getting a ping as low as 4? Like, if the connection is going really slow and it takes 5+ mins to load a webpage, and only going at like 0.24mbps, how would it be able to get a ping that low. For it be able to be contacting the server that fast, the connection would need to be that fast. This makes me think that's it's not run out, but it's never happen before so I don't think that's the case, I think it has run out.
  5. What do you mean by "Run out"? Only time I hear that term used is in relation to a cricket match.

    I still say that verifying the service status with your provider is a must - rather than assuming it can't be them.
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