- Jul 14, 2014
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- 4,510
Hello everyone.
Long time viewer first time poster.
I'm having an issue with a Gateway NE56R31u.
The original hard drive has failed thus I am not able to utilize a restore partition.
And of course, my customer did not have restore disks made. Long story short,
I ordered the disks we needed from gateway and received them in and during the
process of trying to boot the disks. The recovery setup is telling me to restart the
computer and boot in 'Legacy Mode.' Which i thought was weird but i obliged. Unfortunately,
when i restarted again and attempted to re-run the recovery disks, the setup then told me
to restart in UEFI mode.
The setup keeps kicking me back and forth between the two never making any progress.
I'm stumped, i have no idea what to do from this point.
Your help is greatly appreciated.
Thanks,
Chris
Long time viewer first time poster.
I'm having an issue with a Gateway NE56R31u.
The original hard drive has failed thus I am not able to utilize a restore partition.
And of course, my customer did not have restore disks made. Long story short,
I ordered the disks we needed from gateway and received them in and during the
process of trying to boot the disks. The recovery setup is telling me to restart the
computer and boot in 'Legacy Mode.' Which i thought was weird but i obliged. Unfortunately,
when i restarted again and attempted to re-run the recovery disks, the setup then told me
to restart in UEFI mode.
The setup keeps kicking me back and forth between the two never making any progress.
I'm stumped, i have no idea what to do from this point.
Your help is greatly appreciated.
Thanks,
Chris
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