Cant Connected Wired Or Wirelessly but connected?...

mattw86

Honorable
Aug 6, 2012
12
0
10,510
Hello and thank you for taking the time to read my post =)

I am trying to help my friend get his laptop internet working again and for some reason it shows its connected to the internet but will not browse or update anything via internet means. I have tried all I can and even googled my problem and can't seem to find an answer or fix the problem so I turn to the all knowing community of toms hardware for help!

He has a Samsung RV511 Laptop only had it like 3-4 years no such problems before just suddenly stopped working one day.I have done Virus scans and everything else like that reset the internet and all the basic stuff you might think of. I would say im fairly experienced but I don't know everything.

Thanks again for the help and any more info you may need please dont hesitate to ask =)
Matt
 

mattw86

Honorable
Aug 6, 2012
12
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10,510


it says network address is invalid. on one of them the other I managed to get it to accept it but still got no internet or rather cant browse.

update: Tried it again in the place it worked but entered in all the numbers manually and nothing.. =\
 

mattw86

Honorable
Aug 6, 2012
12
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10,510



I believe so. I went into the properties and added it to internet protocol verison 4 (TCP /IPv4)
 

mattw86

Honorable
Aug 6, 2012
12
0
10,510


yes he is running windows 7 idk what edition. google chrome is the browser and yes I tried firefox. it said website not available when I tried to go to that address. and yes I can still ping 8.8.8.8
 

mattw86

Honorable
Aug 6, 2012
12
0
10,510


Yes one of the first things I checked. I can't update any programs either.