My ISP came out and replaced my old cable modem with a new one that also does wifi, but I have my own wifi router. Once they left, I tried using the wifi in other rooms, and the connection speed is now so slow I can get maybe 1 of every 4 web pages to load. I called Comcast back and asked them to disable the wifi in their modem, thinking maybe there was a conflict, so now it loads maybe 1 of every 3 web pages, so a mild improvement. Nothing changed with my home wifi router, so I'm not sure what to do next.
Should I have them replace my new modem with another new one that does not do wifi at all? The 2.4GHz light on the front of the modem went off when they disabled wifi, but the 5GHz light is still on, although I don't pick up any of the xfinity ssid's anymore now, so it must not be broadcasting.
Should I have them replace my new modem with another new one that does not do wifi at all? The 2.4GHz light on the front of the modem went off when they disabled wifi, but the 5GHz light is still on, although I don't pick up any of the xfinity ssid's anymore now, so it must not be broadcasting.