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No Display After Installing New GPU

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  • GPUs
  • Graphics Cards
  • Display
  • Graphics
Last response: in Graphics & Displays
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July 15, 2014 1:09:52 PM

I recently returned a defective nvidia gtx 750 Ti gpu and just got the replacement today. I installed the gpu and I get no display with the new card installed. I uninstalled it and the display was fine with the integrated graphics. What could be happening?

More about : display installing gpu

a b U Graphics card
July 15, 2014 1:18:43 PM

Are u sure the first one was defective? u could have a bad pci slot on the mobo have u tried the gpu in a different slot? if u have one.
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a b U Graphics card
July 15, 2014 1:19:25 PM

have you set your bios to swap over from integrated to PCI-e Graphics? this will cause this issue.
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July 15, 2014 1:21:21 PM

Dunlop0078 said:
Are u sure the first one was defective? u could have a bad pci slot on the mobo have u tried the gpu in a different slot? if u have one.


I was using my old GPU in the same slot for two weeks with no issues.
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July 15, 2014 1:21:30 PM

bgunner said:
have you set your bios to swap over from integrated to PCI-e Graphics? this will cause this issue.


Mind running me through how to do this?
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a b U Graphics card
July 15, 2014 1:22:20 PM

what is your system specs??
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July 15, 2014 1:23:15 PM

junkeymonkey said:
what is your system specs??


OPERATING SYSTEM:
Windows 2.6.1.7601 (Service Pack 1)
CPU TYPE:
Intel® Core™ i7-4770K CPU @ 3.50GHz
CPU SPEED:
3.52 GHz
SYSTEM MEMORY:
8.45 GB
VIDEO CARD MODEL:
NVIDIA GeForce GTX 750 Ti
VIDEO CARD MEMORY:
2 GB
VIDEO CARD DRIVER:
nvd3dum.dll
DESKTOP RESOLUTION:
1920x1080
HARD DISK SIZE:
1 TB
HARD DISK FREE SPACE:
894.62 GB (89%)
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a b U Graphics card
July 15, 2014 1:25:03 PM

well I also would like motherboard and psu
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a b U Graphics card
July 15, 2014 1:28:06 PM

The bios should automatically detect the graphics card and start useing it with or without integrated graphics i highly doubt that is your problem.
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a b U Graphics card
July 15, 2014 1:29:13 PM

enter the BIOS by pressing F2 or Delete when the splash screen appears. then it should be in the north bridge settings.
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July 15, 2014 1:29:50 PM

junkeymonkey said:
well I also would like motherboard and psu


POWERSUPPLY: 600 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready
MOTHERBOARD: GIGABYTE Z97-D3H ATX w/ Realtek GbLAN, 2 PCIe x16, 2 PCIe x1, 3 PCI, 6x SATA 6Gb/s (Pro OC Certified)
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a b U Graphics card
July 15, 2014 1:31:05 PM

I get the feeling this is a prebuilt like hp or dell ??
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a b U Graphics card
July 15, 2014 1:32:28 PM

Dunlop0078 said:
The bios should automatically detect the graphics card and start useing it with or without integrated graphics i highly doubt that is your problem.


No not necessarily. In the bios it need to be set to use the PCI-e graphics adapter and not the integrated graphics adapter. This is a common mistake people make when using an Intel or an AMD APU. THey do not tell the bios which to use. ON older boards with integrated graphics on the board itself most times it would swap the GPU input but not now.
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a b U Graphics card
July 15, 2014 1:34:41 PM

ha we posted at the same time sorry... Darkrachet may be leading you right .. but I would of thought the onboard would of auto selected to the new card as does mine [???] but its also funny your first card did not detect and you returned it for a notggher one and you still get the same thing..
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a b U Graphics card
July 15, 2014 1:36:48 PM

seemed like my new z87 auto switches the 2 I never had to set it in the bios manually on it
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July 15, 2014 1:39:19 PM

bgunner said:
enter the BIOS by pressing F2 or Delete when the splash screen appears. then it should be in the north bridge settings.


Just went into the bios and the Initial Display Output was set to PCIe 1 Slot...which sounds like the same thing.
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July 15, 2014 1:40:19 PM

junkeymonkey said:
ha we posted at the same time sorry... Darkrachet may be leading you right .. but I would of thought the onboard would of auto selected to the new card as does mine [???] but its also funny your first card did not detect and you returned it for a notggher one and you still get the same thing..


My first card had a totally different issue. It booted fine with it.
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a b U Graphics card
July 15, 2014 1:42:29 PM

your BIOS is set correctly, Next step is to test the card in a different machine to see if the card itself is working.

EDIT: does you selection for PCI-e have one for PCI-e slot 2? the reason I'm asking is the PCI-e X16 slot is the second on the Board. Not sure if this will help or not but worth the try.
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July 15, 2014 1:49:01 PM

Ok I just reinstall the gpu and it is working! After doing nothing it decided to work this time...now lets hope I don't get horrid fps drops that I spent two weeks trying to diagnose.
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a b U Graphics card
July 15, 2014 1:52:11 PM

potentially the card was not making good contact in the PCI-e slot the first time it was inserted.
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a b U Graphics card
July 15, 2014 1:52:17 PM

still seems odd to get 2 cards back to back with issues same or not but as said above unless you can put the card in another system you don't know for sure if its the card also what brand and model psu have you got? just to ask if the psu may not be supplying the correct power to the cards and this is why both cards had issues [???}
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a b U Graphics card
July 15, 2014 1:56:57 PM

junkeymonkey said:
still seems odd to get 2 cards back to back with issues same or not but as said above unless you can put the card in another system you don't know for sure if its the card also what brand and model psu have you got? just to ask if the psu may not be supplying the correct power to the cards and this is why both cards had issues [???}


I agree with JunkeyMonkey that the PSU may cause issues but since the GTX 750 and the GTX 750 Ti only draw power from the motherboard itself there would be other issues as well. you should enter your Bios and look at what the voltages are for the 12V 5V and 3.3V coming from the PSU just to be sure there is no issue there.
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July 15, 2014 1:56:58 PM

Dang, had this exact same problem (even sent the first one back, still have the second!) and was hoping I'd come across a magic new way to try and solve it. Unfortunately I've already tried taking it out and putting it back!
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July 15, 2014 2:00:31 PM

bgunner said:
junkeymonkey said:
still seems odd to get 2 cards back to back with issues same or not but as said above unless you can put the card in another system you don't know for sure if its the card also what brand and model psu have you got? just to ask if the psu may not be supplying the correct power to the cards and this is why both cards had issues [???}


I agree with JunkeyMonkey that the PSU may cause issues but since the GTX 750 and the GTX 750 Ti only draw power from the motherboard itself there would be other issues as well. you should enter your Bios and look at what the voltages are for the 12V 5V and 3.3V coming from the PSU just to be sure there is no issue there.


EDIT: nevermind, problem resolved! yay
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a b U Graphics card
July 15, 2014 2:17:39 PM

did not think these cards don't use direct psu power with a 6 or 8 pin .. so then if the psu is showing a good read of power out put then your down to a bad vrm on the board or defective pci-e slot?? I looked up that gtx 750 and it don't require any big power supply 300w min. I tried to google around some and came up with nothing so far that may help
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a b U Graphics card
July 15, 2014 2:19:47 PM

well heck you got it working wile I was typing and thinking good for you
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July 15, 2014 2:24:15 PM

UPDATE: everything seems to be working perfectly so far. No fps drops like I had with the old card (same model). Hard to believe it was actually a hardware issue.
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a b U Graphics card
July 15, 2014 2:35:01 PM

as long as it stays that way have you shut down let it sit for a few min. and re started it to see if something changes?? also most new cards I wipe the golden fingers with denatured alcohol and insert it in to the slot and pull ity out and reinsert it
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a b U Graphics card
July 15, 2014 3:18:27 PM

Darkrachet said:
UPDATE: everything seems to be working perfectly so far. No fps drops like I had with the old card (same model). Hard to believe it was actually a hardware issue.


Well like I mentioned after you got it working, It may have not been making good contact in the PCI-e slot when it was first installed. I have seen this happen but for me it seems to be a rare occurrence.

It's good that you have it going, But keep an eye out for the next few months to see if it rears its ugly head again. Be sure to stress test the GPU and CPU for stability to ensure a good experience. This to will help make sure all is well with the GPU.
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