5 beeps with new power supply, old power supply works fine

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snooby

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Ok I don't know much about computers so I'm going to explain this as best as I can.

I just got a new video card, GeForce GTX 760. The power supply that I had, which I'm not sure what it's called, but it's a 500 watt. It didn't have the PCI cables or whatever to plug into the graphics card. So I went out to best buy and bout a Corsair CX750M power supply, which is 750 watts.

So first time hooking up a graphics card and power supply, but I figured it out, so I thought. I plug everything in the same way as it was with my old power supply, i get the CPU plug in and everything, the PCI cables into the video card, but when i boot it up, it starts up and everything, but I get a black screen and I hear 5 beeps come from my computer. I googled it and it said this is a problem with the CPU. But what I just did was put back in my 500 watt power supply and it works perfectly fine? What am I doing wrong here.

I put the card in securely, everything's plugged in the way it was with my old power supply. I even read to try and take out the RAM and then put one back in and try that, that gave me 5 beeps as well. Ok I don't know much about computers so I'm going to explain this as best as I can.

I just got a new video card, GeForce GTX 760. The power supply that I had, which I'm not sure what it's called, but it's a 500 watt. It didn't have the PCI cables or whatever to plug into the graphics card. So I went out to best buy and bout a Corsair CX750M power supply, which is 750 watts.

So first time hooking up a graphics card and power supply, but I figured it out, so I thought. I plug everything in the same way as it was with my old power supply, i get the CPU plug in and everything, the PCI cables into the video card, but when i boot it up, it starts up and everything, but I get a black screen and I hear 5 beeps come from my computer. I googled it and it said this is a problem with the CPU. But what I just did was put back in my 500 watt power supply and it works perfectly fine? What am I doing wrong here.

I put the card in securely, everything's plugged in the way it was with my old power supply. I even read to try and take out the RAM and then put one back in and try that, that gave me 5 beeps as well.
 
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bgunner

bgunner

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Very possible the PSU is bad. The Corsair CX series PSU's are built very shottily. the build quality of them is very poor. I suggest going back to best buy and returning that PSU. If possible buy a different PSU. Seasonic, Antec, XFX, Corsair other than the CX series are all good quality PSU's. Don't skimp on the money in this area as this piece can go from system to system as you get new ones. Plus think of it as a heart pumping electricity through the machine. if the heart is bad the machine wont run for very long before it dies.
 
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snooby

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ok so tomorrow i'm going to go to best buy and exchange it then. should i try for the same one, or go with something else? there was a 520 watt there but i didn't really check it out or anything.
 
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snooby

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hi friends i've got an update, i just went to my friends house and brought both my new power supply and graphics card over, and put them in his computer to see if it would work, and it was running and we played games with it. so i guess it's something on my end? what could it be?
 
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snooby

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i just tried it one last time, since it worked at my friends house, and i'm getting 5 beeps. i don't know what i could be missing, i've hooked it up just like my old power supply, and i'm sure i know how to do it since i've got it to work at my friends house
 
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bgunner

bgunner

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SInce the Beep codes are saying the CPU is the issue, the GPU and PSU have tested good, It is time to look deeper into the CPU issue. In the Bios under the north bridge settings do you have it set to use the PCI-e graphics or the integrated graphics. sometimes this will cause the black screen, but this would be the first time I am hearing of it causing beeps at the same time.

Because it only happens when the GPU and PSU is installed could you please try this if you haven't yet, Just try installing the PSU and see if the issue remains. We need to try to narrow down the exact piece that is causing the issue.

I too looked Up the AMI bios beeps, AMI = American Megatrends Inc, and the 5 short beep indicate teh CPU is causing the no post issue. This leads me to believe the Power supply or a bios setting is the issue. The reason for this is the CPU works with the old PSU installed so the CPU is known good.
 
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snooby

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hello, my computer is on right now with the new power supply in it. so i'm guessing the problem is the gpu. is there something i'm doing wrong then in that area? i'm hooking it up the same way i've hooked it up in my friends computer, i'm making sure it's all the way in
 
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snooby

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hello new update, since the psu is working fine, i decided to try to put the graphics card in again, it started up like usual, but i didn't get any beeps, just got black screen. or i did get beeps, but it wasn't the 5 beeps, it was a long pause, 1 beep, long pause, 1 beep, long pause, 1 beep and then my computer would like flicker it's power and go back to black screen and do the long pause, 1 beep again. it beeps up to three times before it restarts if that means anything
edit: keep in mind this card worked in my friends computer
edit again: i tried to go into the bios to enable the pcie graphics thing, but then only option i had for pci was pci latency timer, which was set at 32 and i just left it that way
 
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snooby

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when you say north bridge settings, are you referring to that blue screen with all the options and such, because that's what i was in. all i saw for pcie was the pci latency timer, that was the only option there. the beep is short. the ram is in all the way, because it works with my old card, i try the new one and get nothing, then i don't touch anything except for putting the old card back in and then it works again.
is it that my motherboard can't use this card or something? i don't get what's wrong here. my friend was trying to help me out, he didn't take a look at it or anything but he said it just doesn't make sense as to why it won't work, so is it possible i just can't run it on this motherboard? it definitely fits in the socket though
edit: also i do plug the monitor into the card i haven't forgotten that. it's not just black screen like my monitor responds to it, it's just black screen and at the top left is a white "_" and at the bottom right it says "B2"
but it always said B2 when i start up my computer and it works as well down there.
 
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bgunner

bgunner

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the card will work with the motherboard this is not an issue. everything is pointing to the GPU being bad. If the system works with the new PSU and old GPU then the new GPU would be the likely issue. Now there is one other thing that could cause this, This is the PCI-e cables from the PSU not feeding the card enough power. If you have one probe the PCI-e connector with a multimeter for voltage and see if it is feeding a minimum of 12.00V a little over is OK like 12.1 but nothing under the 11.98V. you need to probe all power lines and test all the grounds also. If the PSU voltage is good then I would RMA the GPU.
 
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snooby

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hmm i don't have one of those. even though it worked at my friends house in his computer, you think the card could still be bad? my psu was able to power it over there and it worked. nothing else it could be other than the gpu you think? i plug both the 8 pin and 6 pin into the pcie power thing in the card, that's correct right? i'm doing it just as i did when i plugged it into the other computer
 
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bgunner

bgunner

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the one constant problematic component is the GPU, the system works with a different card every thing points to a bad card or improper power. Be sure the 8 and 6 pin power connectors are plugged in all the way. Usually the PSU has a 6+2 PCI-e power cord, is this what you are using? The 6+2 to equal the 8 pin and the other 6+2 for the 6 pin. The other 2 wires don't have to be connected and can just dangle there if needed.
 
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snooby

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ok i just tried it for the last time, i tried only connecting the 8 pin part into the card, and when i start it up, on screen it says please connect the pcie cables to this video card, and when i put both in, it starts up black screen no message. so i'm assuming the power is working it's just the card that's not working. i guess i should send it back? now how do i even go about sending it back to newegg, do i have to email them about that? also another question, i do still want an upgraded card. i'm pretty sure what i have is a gefore 610. i'm only getting around 50 - 80 fps in counter strike GO. same with my friend, and when we got the card in his computer we were hitting around 400 or so. that's what i want. should i try for the same card, or do you recommend a different card for me, just in case that card doesn't work in my mother board or something like that.
edit: i found the RMA on newegg site. i'm not going to fill it out until you let me know if i should just get a refund, or if i should try for a replacement. if i go for a refund, i can probably go to best buy tomorrow and see if they have any decent cards and see if i can get them working in my pc
 
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snooby

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just a thought, under my device manager thing, and under display adapters, i have logmein mirror driver, and nvidia geforce gt 610. if i were to disable logmein mirror driver and put the 760 in, would that maybe work it does that have nothing to do with it
 
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bgunner

bgunner

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I have no experience with logmein so the only thing I can say is try it to see if it helps. the worst thing that can happen is you will need to uninstall logmein and reinstall.

no need to pick a different card just exchange it if the logmein driver thing doesn't help, although i don't think it will.
 
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