Sound issue. Random muting, other issues because of it

bryanee1983

Reputable
Jul 16, 2014
2
0
4,510
My Acer laptop has a really annoying problem.

The laptop will keep muting itself, when this happens youtube videos wont play (error message) other sites which stream videos will play the video but with no sound same goes for any videos I have on my laptop. MP3's will not play atall, error message.

I've check and reinstalled my sound drivers to see if it will help. I've also used the Acer recovery tools to refresh my laptop and the problem persists.

If I put the laptop to sleep and then wake it the problem goes away but comes back not long later.

Any help would be great as this is driving me nuts.

Thanks

Laptop info - Acer Aspire E1-570
Intel Core i3-3217u
64bit
 
Solution
Is it really muting, as in you can see that its muted in the sound panel? or it cutting out and the system shows its at full volume and not muted?
Plug in a pair of headphones and see if the problem still happens. It just may be that the speaker amplifier is having an issue.

popatim

Titan
Moderator
Is it really muting, as in you can see that its muted in the sound panel? or it cutting out and the system shows its at full volume and not muted?
Plug in a pair of headphones and see if the problem still happens. It just may be that the speaker amplifier is having an issue.
 
Solution