On 3 seperate Windows 7 systems, 64 bit I am encountering an error either with some Bluetooth functionality, or with Windows Update. I have tried to set up a connection with multiple devices from these computers and it is the same error on all of them. I have the drivers for them from the manufacturer and still nothing, except that the 3rd device has an external adapter and the others have internal adapters. That one recently started working correctly when I used the driver from the manufacturer, not Microsoft. In device manager I tell it to search for a driver and it cannot find anything, yet all of these peripheral devices are verified working. I often have them paired to Android devices, and all my setups are dual booted, with Linux mint, where the Bluetooth adapters all work as well. Just not in Windows 7 64-bit. They used to work to my knowledge, but I cannot confirm this, most of my work with the Bluetooth peripherals was after fresh installs of Windows.
Why are my computers failing to find drivers for my Bluetooth Peripheral Devices? Help me fix it?
- Thread starter WuLF0491
- Start date
Well we know you are using Windows 7 64bit, but what are the Bluetooth adapters you are using in these computers and what is the device you are trying to connect to them? Besides that it is usually better to get the driver for your hardware from the manufacturer and not from the Microsoft servers.
How would I find that out? The only one I have managed to fix or find drivers for (and I am not so sure they were drivers specifically for my device, they just happen to work - the company that made it is Azio and the drivers are from Toshiba - doesn't quite add up) is an external device - connected by USB and the others were built into the units, one is an HP AIO and the other is a Dell Laptop.
orlbuckeye
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- May 1, 2009
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First of all the Bluetooth is very similar wireless except Bluetooth requires device pairing. So if Bluetooth is working on a device you first need to scan for Bluetooth device within your range. The device name will be seen and then you have to pair the devices. Example if you have an Ipod and a portable BT speaker. You would turn on BT on the speaker. The in the BT setting on the ipod you scan and the device should appear. Then you pair the device. Once it's paired it will show the devices are connected and if you play music on the Ipod it will come out of the speaker.
Well the reason you have toshiba drivers for the Azio is because. Azio as a company gets their chips from different companies so although the device is branded Azio the chip inside driving the bluetooth receiver is not made by Azio. In that case you would go to Azio's site and get the driver which was obviously made by toshiba. Your HP and Dell laptop you can probably go to the their website and get the drivers for them their that should also tell you who made the device. But getting that information is a bit harder as mostly you would find out what driver you are using and go into the repair manual that they have on their website and find the bluetooth device list and it will tell you what devices they use for that product. Otherwise you would need rip the device apart and find the bluetooth chip... (not recommended).
The only problem with that (and I like your suggestion) is that is the first place that I went when I first encountered the problem (I apologize for not mentioning that in the original post). I tried each driver that they had available on both the hp site for the hp and the dell site for the dell.
As far as drivers go what you could do since all of those separate drivers are install is checking what the name of your device is in the device manager in windows. Some (but not all) manufacturers provide reference drivers for their hardware on their site for you to use. If that option is available try that.
Otherwise one of the issues with Windows and bluetooth is the vast array of bluetooth stacks. Microsoft being the most common and unfortunately not supporting all of the bluetooth profiles available. Toshiba though seems to be one of the best and supports most of them. About the only thing you can do with the bluetooth stacks is either get a device that has a working stack with it or at this point try the BlueSoleil stack that I believe is the only 3rd party bluetooth stack available for purchase today (there is a trial otherwise it is $21-27) I remember Toshiba used to sell theirs but it doesn't look like they do anymore.
The different Bluetooth stacks -> https://en.wikipedia.org/wiki/Bluetooth_stack#Windows
Bluetooth profiles -> https://en.wikipedia.org/wiki/List_of_Bluetooth_profiles
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