- Jun 18, 2009
- 7
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- 18,520
After building my new computer, I'm having a BSOD involving dxgkrnl.sys. What knowledge I have suggests its a video card issue possibly involving DirectX. Solutions online have suggested it could also be a PSU problem, but I don't know of a way to test that directly aside from RMAing for a new one. Of note, the listed specs for my current PSU are sufficient for my GPU (I checked before buying them both).
BSOD occurs when I try to play a game (e.g., Wildstar) and while running 3DMark testing. 3DMark, of note, ran through the first series of tests without any problem, but then while running the second (lower end) series of tests it BSODed on me.
Hardware:
G.Skill Trident X Series 16GB (2x 8GB)
Samsung 840 EVO 1TB SSD
Intel Core i7-4790K 4.0 GHz
EVGA GEForce GTX Titan Black
ASUS Sabertooth Z97 Mark 1
EVGA Supernova 850 G2
Solutions attempted:
Windows updates all installed, nVidia drivers removed and re-installed with the newest drivers available on their website, Mobo BIOS updated to newest, Intel processor drivers updated to newest, dxdiag run without any findings.
I can attach/ provide minidumps if that would be helpful/ if you point me towards the preferred way to make them available to you.
Any help would be greatly appreciated!
BSOD occurs when I try to play a game (e.g., Wildstar) and while running 3DMark testing. 3DMark, of note, ran through the first series of tests without any problem, but then while running the second (lower end) series of tests it BSODed on me.
Hardware:
G.Skill Trident X Series 16GB (2x 8GB)
Samsung 840 EVO 1TB SSD
Intel Core i7-4790K 4.0 GHz
EVGA GEForce GTX Titan Black
ASUS Sabertooth Z97 Mark 1
EVGA Supernova 850 G2
Solutions attempted:
Windows updates all installed, nVidia drivers removed and re-installed with the newest drivers available on their website, Mobo BIOS updated to newest, Intel processor drivers updated to newest, dxdiag run without any findings.
I can attach/ provide minidumps if that would be helpful/ if you point me towards the preferred way to make them available to you.
Any help would be greatly appreciated!
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