Good Evening All,
Hi All!
I’m hoping one of you could kindly assist in helping to resolve my PC issue!
Back in April, I purchased the components to build a PC for myself, which until 3 weeks ago had been running smoothly – so it had been fine for 3 months.
What happened was:
+ I was on my PC when unexpectedly the PC restarted. When it powered back on, the BIOS reported: NEW CPU INSTALLED! To confirm, I hadn’t just installed a new CPU! So I went ahead and pressed F1 on the keyboard and saved changes in the BIOS (as instructed).
After Windows launched, I reviewed the event logs - which confirmed an unexpected restart. Unfortunately there was no crash dumps.
+ About an hour or so later, it restarted again. This time there was no BIOS message (RE: NEW CPU). Again, no crash dumps, just an unexpected restart reported in the event logs.
+ A little later that day, the PC powered completely off, i.e. it hadn’t restarted. When I went ahead and pushed the power button, nothing happened, i.e. the PC didn’t power on. So I left my PC powered off for 5 minutes and tried again. Success, it powered on.
Based on that information, I thought OK – maybe I’m suffering with a component overheating. But I thought this couldn’t be the case as: 1) it had been fine for 3 months beforehand, and 2) I had been monitoring the temperature since I built it and the temperature had ranged from 31*C to 40*C across all components. Unless I’m mistaken, this is fine.
(Approximately) Around the time this issue occurred, I had updated the BIOS, Chipset etc. But I’m not 100% sure of the order - it may have even occurred afterwards, as I attempted to find a resolution - I can't remember sadly!
Sadly, this same series of events has occurred a few times over this past 3 weeks. Sometimes it doesn’t play out exactly the same way, but each time it’s a combination of the above!
This weekend I plan to follow all the steps listed here: http://www.tomshardware.co.uk/forum/261145-31-perform-steps-posting-post-boot-video-problems.
However, I wondered if anyone could shed any insight, or would have an idea as to what's going on? I have tried searching for similar issues, but nothing quite matches my exact problem.
Many Thanks!
Hi All!
I’m hoping one of you could kindly assist in helping to resolve my PC issue!
Back in April, I purchased the components to build a PC for myself, which until 3 weeks ago had been running smoothly – so it had been fine for 3 months.
What happened was:
+ I was on my PC when unexpectedly the PC restarted. When it powered back on, the BIOS reported: NEW CPU INSTALLED! To confirm, I hadn’t just installed a new CPU! So I went ahead and pressed F1 on the keyboard and saved changes in the BIOS (as instructed).
After Windows launched, I reviewed the event logs - which confirmed an unexpected restart. Unfortunately there was no crash dumps.
+ About an hour or so later, it restarted again. This time there was no BIOS message (RE: NEW CPU). Again, no crash dumps, just an unexpected restart reported in the event logs.
+ A little later that day, the PC powered completely off, i.e. it hadn’t restarted. When I went ahead and pushed the power button, nothing happened, i.e. the PC didn’t power on. So I left my PC powered off for 5 minutes and tried again. Success, it powered on.
Based on that information, I thought OK – maybe I’m suffering with a component overheating. But I thought this couldn’t be the case as: 1) it had been fine for 3 months beforehand, and 2) I had been monitoring the temperature since I built it and the temperature had ranged from 31*C to 40*C across all components. Unless I’m mistaken, this is fine.
(Approximately) Around the time this issue occurred, I had updated the BIOS, Chipset etc. But I’m not 100% sure of the order - it may have even occurred afterwards, as I attempted to find a resolution - I can't remember sadly!
Sadly, this same series of events has occurred a few times over this past 3 weeks. Sometimes it doesn’t play out exactly the same way, but each time it’s a combination of the above!
This weekend I plan to follow all the steps listed here: http://www.tomshardware.co.uk/forum/261145-31-perform-steps-posting-post-boot-video-problems.
However, I wondered if anyone could shed any insight, or would have an idea as to what's going on? I have tried searching for similar issues, but nothing quite matches my exact problem.
Many Thanks!
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