Sign in with
Sign up | Sign in
Your question

Blue Screen WHo can help find root cause?

Tags:
  • Windows
  • Blue Screen
  • Root
  • Privacy
Last response: in Windows 7
Share
July 16, 2014 4:44:09 PM

Here is what windows report give me. This bluescreen always happen when I leave computer in morning. I turn off screen and when I come back from work I turn on screen and blue screen is there. This never happened while I was on the PC actively using it ...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A0053FEFF8
BCP2: 0000000000000000
BCP3: FFFFF88003E01310
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\071614-5787-01.dmp
C:\Users\David\AppData\Local\Temp\WER-32261-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

More about : blue screen find root

July 17, 2014 6:05:29 PM

anyone have any idea or where can I get assistance with this ?
m
0
l
July 22, 2014 4:22:03 AM

I got a new one this morning ...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880051B82CE
BCP3: FFFFF88018D93B80
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072214-6427-01.dmp
C:\Users\David\AppData\Local\Temp\WER-16130-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Where can I get assistance with that
m
0
l
Related resources
July 23, 2014 12:34:36 PM

-you need to place the actual memory .dmp file on a cloud server to be looked at.
- I would guess that you have a driver that is overwriting another drivers data structures in memory. This causes some random driver to fail.
- you could also have physical RAM issues that you can check for using memtest86, best to make sure this test passes before working too hard looking for a device driver that is corrupting memory. (they are hard to find)
if the memtest86 fails, then you know your BIOS settings, or overclocking is wrong or your RAM has failed.


m
0
l
July 23, 2014 4:09:36 PM

thank you very much I will check that
m
0
l
!